Song problem

Ok so i have a few songs that i would love to have again and it dose show that i bought them but it wont let me download them again. And it has been over 90 days so i don't know what to do. I would buy them again if i could but that is not even allowed so i am at a lost. Anyone know what to do?

Posted on Feb 14, 2015 3:06 PM

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1 reply

Feb 16, 2015 8:11 AM in response to notyouravarageteen

Hello notyouravarageteen,

The resource below will connect you to the iTunes Store Support team. They can review your account with you and determine why you are not able to download or purchase the songs.

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084


To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:


  1. Visit reportaproblem.apple.com in your browser.
  2. When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
  3. Find the item you're having a problem with, then click Report a Problem next to it.
  4. From the Choose Problem menu, choose the issue you're having.
  5. Follow the onscreen instructions. You might be asked to describe the problem in a text field.
  6. Click Submit, and we'll review your problem.


Regards,

Judy

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Song problem

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