HT3159: Mac OS X: Relaunching an application after it unexpectedly quits

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superstar Rob
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Q: Imovie freezes when optimizing a video

I recently added a new event and transferred a short video o my mac 10.7.5 IMovie froze when It tried to optimize the video. Now every time I try to open up IMovie, it  automatically creates thumbnail, then tries to optimize the same movie but always freezes up. I erased the movie from my hard drive but am still experiencing the same problem. Any suggestions?

iMac, Mac OS X (10.7.5)

Posted on Feb 14, 2015 5:55 PM

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superstar Rob

Q: Imovie freezes when optimizing a video

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Feb 15, 2015 10:51 AM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 15, 2015 10:51 AM in response to superstar Rob

    Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens in iMovie.

  • by superstar Rob,

    superstar Rob superstar Rob Feb 16, 2015 6:14 AM in response to BDAqua
    Level 1 (0 points)
    Feb 16, 2015 6:14 AM in response to BDAqua

    Thank you for your response BDAqua. This is the recurring message I receive:

     

    2/16/15 8:40:25.891 AM [0x0-0x9b09b].com.apple.iMovieApp: *** error: can't allocate region

    2/16/15 8:40:25.891 AM [0x0-0x9b09b].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug

    2/16/15 8:40:25.911 AM [0x0-0x9b09b].com.apple.iMovieApp: iMovie(3377,0xaca412c0) malloc: *** mmap(size=675287040) failed (error code=12)

    2/16/15 8:40:25.911 AM [0x0-0x9b09b].com.apple.iMovieApp: *** error: can't allocate region

    2/16/15 8:40:25.911 AM [0x0-0x9b09b].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug

    2/16/15 8:40:25.930 AM [0x0-0x9b09b].com.apple.iMovieApp: iMovie(3377,0xaca412c0) malloc: *** mmap(size=675287040) failed (error code=12)

    2/16/15 8:40:25.930 AM [0x0-0x9b09b].com.apple.iMovieApp: *** error: can't allocate region

    2/16/15 8:40:25.930 AM [0x0-0x9b09b].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug

  • by BDAqua,

    BDAqua BDAqua Feb 16, 2015 9:53 AM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 16, 2015 9:53 AM in response to superstar Rob

    Seems it's trying to allocate memory of 675,287,040 Bytes but cannot, how much RAM do you have, & how much Free? Also how much Free Disk space?

  • by superstar Rob,

    superstar Rob superstar Rob Feb 16, 2015 11:44 AM in response to BDAqua
    Level 1 (0 points)
    Feb 16, 2015 11:44 AM in response to BDAqua

    I hope this information is useful


    WDC WD1001FALS-403AA0:

     

      Capacity:                                   1 TB (1,000,204,886,016 bytes)

      Model:                                       WDC WD1001FALS-403AA0                  

      Revision:                                   06.01D02

      Serial Number: WD-WMATR0031089

      Native Command Queuing:   Yes

      Queue Depth:                           32

      Removable Media:                   No

      Detachable Drive:                    No

      BSD Name:                                disk0

      Rotational Rate:                       7200

      Medium Type:                          Rotational

      Partition Map Type:                 GPT (GUID Partition Table)

      S.M.A.R.T. status:                     Verified

      Volumes:

    disk0s1:

      Capacity:      209.7 MB (209,715,200 bytes)

      BSD Name:    disk0s1

      Content:       EFI

    Macintosh HD:

      Capacity:         999.35 GB (999,345,127,424 bytes)

      Available:         137.86 GB (137,861,890,048 bytes)

      Writable:          Yes

      File System:     Journaled HFS+

      BSD Name:       disk0s2

      Mount Point:   /

      Content:          Apple_HFS

    Recovery HD:

      Capacity:      650 MB (650,002,432 bytes)

      BSD Name:    disk0s3

      Content:       Apple_Boot

  • by BDAqua,

    BDAqua BDAqua Feb 16, 2015 1:13 PM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 16, 2015 1:13 PM in response to superstar Rob

    Now we need Free Memory/RAM...

     

    Open Activity Monitor in Applications>Utilities, In the Memory tab of Activity Monitor, are there also a lot of Pageouts?

  • by superstar Rob,

    superstar Rob superstar Rob Feb 16, 2015 5:25 PM in response to BDAqua
    Level 1 (0 points)
    Feb 16, 2015 5:25 PM in response to BDAqua

    Where would I find the Pageouts?

     

    Screen Shot 2015-02-16 at 8.22.57 PM.png

  • by BDAqua,

    BDAqua BDAqua Feb 16, 2015 5:47 PM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 16, 2015 5:47 PM in response to superstar Rob

    AMmemory.gif

  • by superstar Rob,

    superstar Rob superstar Rob Feb 16, 2015 7:45 PM in response to BDAqua
    Level 1 (0 points)
    Feb 16, 2015 7:45 PM in response to BDAqua

    Okay, here it is.

     

    Screen Shot 2015-02-16 at 10.42.56 PM.png

  • by BDAqua,

    BDAqua BDAqua Feb 17, 2015 10:42 AM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 17, 2015 10:42 AM in response to superstar Rob

    Mostly guesswork here, since I do not know the inner workings of iMovie, but it appears it needs 675 MB of real RAM to do what it's trying, but you only have 350 MB free.

     

    There must be a way to stop it, maybe  try moving this file to the desktop for now when iMovie isn't running...

     

    /Users/YourUserName/Library/Preferences/com.apple.iMovie.plist

     

    Other than that, more RAM might be the solution...

     

    At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...

     

    Hardware Overview:

     

    Model Name: iMac

    Model Identifier: iMac7,1

    Processor Name: Intel Core 2 Duo

    Processor Speed: 2.4 GHz

    Number Of Processors: 1

    Total Number Of Cores: 2

    L2 Cache: 4 MB

    Memory: 6 GB

    Bus Speed: 800 MHz

    Boot ROM Version: IM71.007A.B03

    SMC Version (system): 1.21f4

  • by superstar Rob,

    superstar Rob superstar Rob Feb 21, 2015 2:19 PM in response to BDAqua
    Level 1 (0 points)
    Feb 21, 2015 2:19 PM in response to BDAqua

    Thanks so much. I've been out of town, but will do when I return.

  • by superstar Rob,

    superstar Rob superstar Rob Feb 23, 2015 8:41 AM in response to BDAqua
    Level 1 (0 points)
    Feb 23, 2015 8:41 AM in response to BDAqua

    Thank you so much for your assistance. I was able to delete the file that was giving me the issue as well as a plethora of very old .Mov files that were taking up so much space. The program is once again working smoothly. 

  • by BDAqua,Helpful

    BDAqua BDAqua Feb 23, 2015 9:46 AM in response to superstar Rob
    Level 10 (123,830 points)
    Feb 23, 2015 9:46 AM in response to superstar Rob

    Good work,great to hear, thanks for the report!