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Q: my imessage and facetime do not work?
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Feb 16, 2015 9:13 AMby mario49,Hello gsomal,
After reviewing your post, it sounds like a different Apple ID is being used with FaceTime and the camera is not working with Messages. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Apple ID: What to do after you change your Apple ID - Apple Support
FaceTime
iOS 6 and later: Go to Settings > FaceTime.
- If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
- iPhone, iPod touch: Tap “Use your Apple ID for FaceTime” and enter your current Apple ID to sign in.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
- If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
