Hello people
I just bought a new macbook last week. But when I tried to use it today, the trackpad is totally unresponsive. Also when I put mac to sleep and turn it back on, the keyboard also doesn't work.
Can anybody help me please
Thank You
MacBook Pro with Retina display, OS X Yosemite (10.10.2)
Hello sang gyun,
Thanks for using the Apple Support Communities. Oh man! That definitely sounds frustrating. We have a resource that you can use to troubleshoot unresponsive trackpad issues:
Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
http://support.apple.com/en-us/HT203146
However, since you stated the MacBook is new - it may be best to return to the point of sale and demonstrate the issue. All new Apple hardware comes with applicable warranties that should cover this issue if not resolved by the resource above.
Cheers,
Matt M.
Hello everybody,
My Macbook Retina 13" (late-2012) is doing the same thing, started yesterday. I noted when I activate Capslock, and put my finger on trackpad, my keyboard is momentaneously disabled.
My Macbook is already out of warranty. What can I do?
I'm using a USB mouse, and this crazy keyboard.
Macbook Pro Retina Mid 2014 Keyboard and Trackpad problems
