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Q: iPad mini front facing camera not working
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Feb 16, 2015 12:33 PMby Jason L,Hi there Katie,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides troubleshooting tips that can help you resolve the issue with the FaceTime HD camera on the front of your iPad mini.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Ciao,
-Jason
