jpbyes1
Level 1 (0 points)

Q: when i ask to get a keychain code i never get it delivered to myphone

when i ask to get a keychain code i never get it delivered to myphone

iPad Air, iOS 8.1.3

Posted on Feb 15, 2015 3:24 AM

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jpbyes1

Q: when i ask to get a keychain code i never get it delivered to myphone

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  • by Allen A,

    Allen A Allen A Feb 16, 2015 11:38 AM in response to jpbyes1
    Community Specialists
    Feb 16, 2015 11:38 AM in response to jpbyes1

    jpbyes1,

     

     

    The steps outlined below detail what to do should you not receive the verification code.

     

    1. Make sure that you have a strong cellular network connection on your phone.
    2. Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
    3. Make sure that the correct phone number is associated with your account:
      • On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. 
      • On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.

     

    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.

    Get help using iCloud Keychain
    http://support.apple.com/en-us/HT203783

     

     

    Regards,

    Allen

  • by aw.tanner,

    aw.tanner aw.tanner Feb 19, 2015 3:51 PM in response to Allen A
    Level 1 (0 points)
    Feb 19, 2015 3:51 PM in response to Allen A

    "On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. "

     

    On my iPhone and iPad (both running iOS 8), I do not have an Advanced option in Keychain, so therefore cannot check or change the verification number.