02 have unlocked my iPhone 4 but now it says to connect to iTunes...and I can't! What do I need to do?
I can't connect to iTunes but need to to unlock iPhone 4!
iPhone 4 (8GB)
User profile for user:
Jason L
User level:
Community Specialist
Hello Laura,
Welcome to Apple Support Communities.
It sounds like you’ve ran into an issue unlocking your iPhone 4, and now your device is displaying the Connect to iTunes screen. Try restoring the iPhone from recovery mode as described in the article linked below.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If your iPhone isn’t recognized by iTunes after putting it into recovery mode, try running through the troubleshooting suggestions here:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Also, you may be interested in this article because it outlines the process for unlocking an iPhone.
How to unlock your iPhone for use with another carrier - Apple Support
So long,
-Jason