Q: Etrecheck result - any feedback???

Question

ianfromquinns rocks

Level 1 (10 points)

Desktops

Q: Etrecheck result - any feedback???

My Mac is painfully slow and has been for at least 12 months.

Here is tonight's EtreCheck report.

Does anything stand out as being the cause?

EtreCheck version: 2.1.8 (121)

Report generated 15 February 2015 10:39:54 pm AWST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (27-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 1:19:2

Disk Information: ℹ️

Hitachi HDS722020ALA330 disk0 : (2 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 2.00 TB (1.11 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

OPTIARC DVD RW AD-5690H

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Canon MX300 series

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) [Click for support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]

[running] com.leapfrog.connect.monitor.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Internet Plug-ins: ℹ️

OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Default Browser: Version: 600 - SDK 10.10

User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 2.00 TB Disk used: 888.15 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 67

Oldest backup: 2014-05-11 00:34:30 +0000

Last backup: 2015-02-15 12:53:14 +0000

Size of backup disk: Adequate

Backup size 3.00 TB > (Disk used 888.15 GB X 3)

Top Processes by CPU: ℹ️

2% WindowServer

0% fontd

0% AppleSpell

0% notifyd

0% askpermissiond

Top Processes by Memory: ℹ️

318 MB Finder

228 MB firefox

168 MB MailTab for Outlook

150 MB mds_stores

73 MB Dropbox

Virtual Memory Information: ℹ️

387 MB Free RAM

1.69 GB Active RAM

1.32 GB Inactive RAM

895 MB Wired RAM

5.62 GB Page-ins

217 KB Page-outs

Diagnostics Information: ℹ️

Feb 15, 2015, 09:20:08 PM Self test - passed

Feb 15, 2015, 08:54:45 PM /Library/Logs/DiagnosticReports/iPhoto_2015-02-15-205445_[redacted].cpu_resourc e.diag [Click for details]

Feb 14, 2015, 11:38:51 PM /Library/Logs/DiagnosticReports/iTunes_2015-02-14-233851_[redacted].cpu_resourc e.diag [Click for details]

Feb 14, 2015, 11:07:28 PM /Library/Logs/DiagnosticReports/iTunes_2015-02-14-230728_[redacted].cpu_resourc e.diag [Click for details]

Feb 14, 2015, 09:49:39 PM /Library/Logs/DiagnosticReports/iTunes_2015-02-14-214939_[redacted].cpu_resourc e.diag [Click for details]

Feb 14, 2015, 08:10:21 AM /Library/Logs/DiagnosticReports/iTunes_2015-02-14-081021_[redacted].cpu_resourc e.diag [Click for details]

Feb 14, 2015, 07:37:31 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-14-073731_ [redacted].crash

iMac

Posted on Feb 15, 2015 6:43 AM

I have this question too

Solved

Linc Davis

Level 10 (208,044 points)

Applications

A:

There's no need to take Step A.2 if you took Step A.1 successfully. You should still take the other steps.

Posted on Feb 18, 2015 9:21 AM

Q: Etrecheck result - any feedback???

All replies

Helpful answers

by seventy one,Helpful

seventy one Feb 15, 2015 8:11 AM in response to ianfromquinns rocks
Level 6 (15,383 points)

Peripherals

Feb 15, 2015 8:11 AM in response to ianfromquinns rocks

Hello Ian,

I see nothing in particular to cause the slowness you mention. Moreover, there are no signs (red script) within the report either. Running Yosemite on 4 Gb of RAM may be part of the problem, the general concensus here is 6Gb.
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by Linc Davis,Helpful

Linc Davis Feb 15, 2015 9:46 AM in response to ianfromquinns rocks
Level 10 (208,044 points)

Applications

Feb 15, 2015 9:46 AM in response to ianfromquinns rocks

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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by ianfromquinns rocks,

ianfromquinns rocks Feb 16, 2015 4:12 AM in response to Linc Davis
Level 1 (10 points)

Desktops

Feb 16, 2015 4:12 AM in response to Linc Davis

Hopefully this is what you were looking for:

16/02/2015 8:06:43.888 pm com.apple.xpc.launchd[1]: (com.apple.PhotoApps.AVCHDConverter) Unknown key for dictionary: EnvironmentVarialbles
16/02/2015 8:06:43.888 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
16/02/2015 8:07:17.644 pm com.apple.SecurityServer[53]: Session 100034 created
16/02/2015 8:07:29.251 pm com.apple.xpc.launchd[1]: (org.ntp.ntpd) Unknown key for Boolean: ForceEnableHack
16/02/2015 8:07:31.465 pm sntp[4259]: time set +0.603264 s
16/02/2015 8:07:32.388 pm ntpd[4256]: peer time.asia.apple.com @ 17.82.253.7
16/02/2015 8:07:32.452 pm ntpd[4256]: drift PPM:0.000 -> -53.257
16/02/2015 8:07:58.430 pm com.apple.xpc.launchd[1]: (org.ntp.ntpd) Unknown key for Boolean: ForceEnableHack
16/02/2015 8:07:59.435 pm sntp[4263]: time set +0.049082 s
16/02/2015 8:07:59.751 pm ntpd[4260]: peer time.asia.apple.com. @ 17.82.253.7
16/02/2015 8:07:59.753 pm ntpd[4260]: drift PPM:0.000 -> -53.257
16/02/2015 8:08:02.920 pm WindowServer[116]: disable_update_timeout: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
16/02/2015 8:08:05.145 pm com.apple.iCloudHelper[4264]: objc[4264]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
16/02/2015 8:08:05.252 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
16/02/2015 8:08:12.573 pm com.apple.geod[4265]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f889ad04d20 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
16/02/2015 8:08:13.782 pm iPhoto[4241]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x60000e06d780 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
16/02/2015 8:08:15.252 pm sandboxd[207]: ([4265]) com.apple.geod(4265) deny mach-lookup com.apple.CrashReporterSupportHelper
16/02/2015 8:08:16.920 pm WindowServer[116]: disable_update_likely_unbalanced: UI updates still disabled by application "iPhoto" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
16/02/2015 8:08:18.209 pm com.apple.geod[4265]: Failed to get Call History User Data Key from keychain User interaction is not allowed.
16/02/2015 8:08:18.526 pm WindowServer[116]: common_reenable_update: UI updates were finally reenabled by application "iPhoto" after 16.61 seconds (server forcibly re-enabled them after 1.00 seconds)
16/02/2015 8:08:19.835 pm iPhoto[4241]: void CGSUpdateManager::log() const: conn 0x1617f: spurious update.
16/02/2015 8:08:33.877 pm locationd[135]: Location icon should now be in state 'Active'
16/02/2015 8:08:38.319 pm sandboxd[207]: ([4241]) iPhoto(4241) deny mach-lookup com.apple.CrashReporterSupportHelper
16/02/2015 8:08:44.512 pm locationd[135]: Location icon should now be in state 'Inactive'
16/02/2015 8:08:55.531 pm com.apple.xpc.launchd[1]: (com.apple.quicklook[4271]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
16/02/2015 8:09:00.066 pm Console[4273]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
16/02/2015 8:09:06.235 pm WindowServer[116]: WSGetSurfaceInWindow : Invalid surface 531793293 for window 556
16/02/2015 8:09:06.237 pm WindowServer[116]: WSGetSurfaceInWindow : Invalid surface 531793293 for window 556
16/02/2015 8:09:06.237 pm WindowServer[116]: WSGetSurfaceInWindow : Invalid surface 531793293 for window 556
16/02/2015 8:09:06.430 pm com.apple.preference.datetime.remoteservice[4254]: <NSViewServiceMarshal: 0x7f8920c08620> failed to complete rights grant FE502977-5178-4CA0-8B16-996CAF220584 due to 3
timestamp: 20:09:06.430 Monday 16 February 2015
process/thread/queue: com.apple.preference.datetime.remoteservice (4254) / 0x7fff78c7b300 / com.apple.main-thread
code: line 834 of /SourceCache/ViewBridge/ViewBridge-103/NSViewServiceMarshal.m in -[NSViewServiceMarshal invalidateWindowRights]
#exceptions

16/02/2015 8:09:07.431 pm WindowServer[116]: disable_update_timeout: UI updates were forcibly disabled by application "com.apple.preference.datetime.r" for over 1.00 seconds. Server has re-enabled them.
16/02/2015 8:09:07.982 pm com.apple.xpc.launchd[1]: (org.ntp.ntpd) Unknown key for Boolean: ForceEnableHack
16/02/2015 8:09:08.040 pm WindowServer[116]: common_reenable_update: UI updates were finally reenabled by application "com.apple.preference.datetime.r" after 1.61 seconds (server forcibly re-enabled them after 1.00 seconds)
16/02/2015 8:09:08.045 pm com.apple.xpc.launchd[1]: (com.apple.preference.datetime.remoteservice[4254]) Service exited due to signal: Killed: 9
16/02/2015 8:09:09.141 pm sntp[4279]: time set +0.001519 s
16/02/2015 8:09:09.785 pm ntpd[4276]: peer time.asia.apple.com. @ 17.82.253.7
16/02/2015 8:09:09.973 pm ntpd[4276]: drift PPM:0.000 -> -53.257
16/02/2015 8:09:11.296 pm WindowServer[116]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
16/02/2015 8:09:12.528 pm WindowServer[116]: common_reenable_update: UI updates were finally reenabled by application "Console" after 2.23 seconds (server forcibly re-enabled them after 1.00 seconds)
16/02/2015 8:09:14.266 pm discoveryd[49]: Basic NATTServer,Warn RecvFrom failed 35 Resource temporarily unavailable
16/02/2015 8:09:14.267 pm discoveryd[49]: Basic NATTServer Got control URL: http://10.0.0.138:8000/je93mq6j6di/IGD/upnp/control/igd/wanipc_1_1_1 (ip)
16/02/2015 8:09:14.266 pm discoveryd[49]: Basic NATTServer,Warn RecvFrom failed 35 Resource temporarily unavailable
16/02/2015 8:09:14.267 pm discoveryd[49]: Basic NATTServer Got control URL: http://10.0.0.138:8000/je93mq6j6di/IGD/upnp/control/igd/wanipc_1_1_1 (ip)
16/02/2015 8:09:33.152 pm com.apple.SecurityServer[53]: Session 100035 created
16/02/2015 8:10:10.508 pm iPhoto[4241]: The function ‘CGContextClear’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
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Linc Davis

Level 10 (208,044 points)

Applications

Feb 16, 2015 11:32 AM in response to ianfromquinns rocks

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1241 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 80 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:per sec:ms/s:KiB/s:%:total:MB:total' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' '%s %s\n' '%s\n'"${k[22]}"'%s\n' '\nContents of %s\n    '"${k[22]}"'mod date: %s\n    '"${k[22]}"'checksum: %s\n%s\n' '%d MB: %s\n' '\n    ...and %s more line(s)\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~/P.+ts:/&&$2>'${p[19]}') { print $1" "int($2);} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/ /{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { if(NR<'{${p[14]},${p[21]}}') printf("^/[Sp].+|'${k[21]}'");} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' $2=="=" { gsub(/[()"]/,"",$3);print $3;} ' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n    "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n    "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n    "$5" => "$3" UID ("$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n    "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+5;i++)u[i]=u[2];split("'"${k[28]}"'",l,":");for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n    "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n    [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n    "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n    '"${k[22]}"'"T;printf("'"${f[5]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ /||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */    /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[6]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' BEGIN{ FS=": "} /^C/ { getline t;if(a[split(t,a)]) print $2;} ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^  |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /services =/,/[\}]/!d;/[=\}]/!p ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|(mplet|nabl)ed|ry HD|safe b' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' print\ system --dns -get{dnsservers,info} dump-trust-settings\ {-s,} '' -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$Sender \$(RefProc): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "^[^A-Z]|deprec|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM Bundles{,' (new)'} 'Trusted certs ('{system,user}\) );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99; for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 65 6 76 13;D2 45 20 52 66;D4 66 7 37 14;D4 17 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 37 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 25 22 20 32;D2 33 0 N1+14 51;D4 69 29 35 104 75 96;D4 70 29 36 104 75 96;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 59 4 65 76 91;D4 63 4 19 44 75 95 96;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 12;D4 15 5 72 12;C4;};D4 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 18 31 107 94 74||{ B2&&A1 18 26 94 74;}&&{ B7 11;B4 0 0 11;C3 23;};A1 18 26 94;B7 11;B4 0 0 11;C3 24;D4 60 14 66 92;D4 58 14 67 93;D4 26 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 105; A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 106;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

        Part 1 of 8 done at … sec
        …
        Part 8 of 8 done at … sec

        The test results are on the Clipboard.

        Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

by ianfromquinns rocks,

ianfromquinns rocks Feb 17, 2015 6:24 AM in response to Linc Davis
Level 1 (10 points)

Desktops

Feb 17, 2015 6:24 AM in response to Linc Davis

Start time: 22:11:40 02/17/15

Revision: 1241

Model Identifier: iMac12,2
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 2 days 52 minutes

UID: 501

SerialATA

    Hitachi HDS722020ALA330

USB

    MX300 series (Canon Inc.)

Bluetooth

    Apple Wireless Keyboard
    Apple Wireless Trackpad

FileVault 2: FileVault master keychain appears to be installed

Activity

    en1: in 705, out 726 (KiB/s)

I/O wait time (ms/s)

    backupd (UID 0): 324
    iPhoto (UID 501): 218
    spindump (UID 0): 120
    kernel_task (UID 0): 41
    mdworker (UID 501): 36
    PhotoStreamAgen (UID 501): 21
    cfprefsd (UID 501): 21
    syslogd (UID 0): 18

I/O requests (KiB/s)

    iPhoto (UID 501): 1619

Listeners

    kdc: kerberos
    launchd: afpovertcp

System caches/logs

    2344 MB: /System/Library/Caches/com.apple.coresymbolicationd/data

Diagnostic reports

    2015-01-26 iPhoto hang
    2015-02-02 AppleMobileDeviceHelper crash
    2015-02-08 AdobeReader hang
    2015-02-10 discoveryd crash
    2015-02-14 LegacyFileVaultMessageTracer crash
    2015-02-17 discoveryd crash

Kernel log

    Feb 16 19:24:01 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:01 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:02 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:02 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:03 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:03 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:04 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:04 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:05 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:05 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:06 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:06 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:07 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:07 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:08 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:08 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:10 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 19:24:10 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
    Feb 16 19:24:14 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
    Feb 16 21:15:07 Failed to get hibernate image filename
    Feb 16 22:49:15 Failed to get hibernate image filename
    Feb 17 07:41:03 Failed to get hibernate image filename
    Feb 17 13:03:46 Failed to get hibernate image filename
    Feb 17 15:28:45 Failed to get hibernate image filename
    Feb 17 18:04:34 Failed to get hibernate image filename

System log

    Feb 17 09:29:20 awacsd KV HTTP 0
    Feb 17 12:46:06 helpd Cannot find executable for CFBundle 0x7fa3b8570d80 </Applications/Canon Utilities/IJ Manual/MX300 series/English/Contents90.help> (not loaded)
    Feb 17 12:46:07 helpd Cannot find executable for CFBundle 0x7fa3b8443550 </Applications/Canon Utilities/IJ Manual/MX300 series/English/UsersGuide90.help> (not loaded)
    Feb 17 12:46:28 NetAuthSysAgent TUAMHandler::SetUAMType setting UAMType to 13
    Feb 17 12:49:35 fseventsd Logging disabled completely for device:1: /Volumes/Recovery HD
    Feb 17 15:10:38 NetAuthSysAgent TUAMHandler::SetUAMType setting UAMType to 13
    Feb 17 15:13:33 fseventsd Logging disabled completely for device:1: /Volumes/Recovery HD
    Feb 17 17:17:02 awacsd KV HTTP 0
    Feb 17 17:47:52 NetAuthSysAgent TUAMHandler::SetUAMType setting UAMType to 13
    Feb 17 17:50:36 fseventsd Logging disabled completely for device:1: /Volumes/Recovery HD
    Feb 17 19:52:51 awacsd KV HTTP 0
    Feb 17 22:05:55 NetAuthSysAgent TUAMHandler::SetUAMType setting UAMType to 13
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:09 Microsoft Excel CGBitmapContextCreate: invalid data bytes/row: should be at least 10240 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
    Feb 17 22:07:23 bird Assertion failed: ![_xpcClients containsObject:client]
    Feb 17 22:07:23 bird Assertion failed: ![_xpcClients containsObject:client]
    Feb 17 22:07:26 bird Assertion failed: ![_xpcClients containsObject:client]
    Feb 17 22:10:34 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    Feb 17 22:11:55 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    Feb 17 22:12:53 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    Feb 17 22:13:04 iPhoto The function ‘CGContextClear’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

Console log

    Feb 14 23:39:57 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 18:09:20 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 18:09:20 nsurlstoraged The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
    Feb 15 18:09:20 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 18:09:20 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:47:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:47:54 nsurlstoraged The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
    Feb 15 20:47:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:47:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:48:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:48:54 nsurlstoraged The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
    Feb 15 20:48:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:48:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 20:54:26 ReportCrash Invoking spindump for pid=7710 thread=7493931 percent_cpu=53 duration=170 because of excessive cpu utilization
    Feb 15 21:07:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:07:54 nsurlstoraged The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
    Feb 15 21:07:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:07:54 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:50:43 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:50:43 nsurlstoraged The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
    Feb 15 21:50:43 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:50:43 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 15 21:50:47 nsurlstoraged realpath() returned NULL for /Users/USER/Library/Caches/com.apple.icloud.fmfd
    Feb 16 22:31:28 ReportCrash Invoking spindump for pid=4562 wakeups_rate=294 duration=154 because of excessive wakeups
    Feb 16 22:34:51 ReportCrash Invoking spindump for pid=4588 wakeups_rate=30457 duration=2 because of excessive wakeups

Daemons

    com.adobe.fpsaud
    com.apple.AccountPolicyHelper
    com.apple.CodeSigningHelper
    com.apple.GSSCred
    com.apple.Kerberos.kdc
    -    status: 1
    com.apple.MobileFileIntegrity
    com.apple.awdd
    com.apple.backupd-auto
    com.apple.cache_delete
    com.apple.cfprefsd.xpc.daemon
    com.apple.coreduetd
    com.apple.coresymbolicationd
    com.apple.ctkd
    com.apple.diagnosticd
    com.apple.icloud.findmydeviced
    com.apple.iconservices.iconservicesagent
    com.apple.iconservices.iconservicesd
    com.apple.ifdreader
    com.apple.installd
    com.apple.installer.osmessagetracing
    com.apple.locationd
    -    status: 1
    com.apple.nehelper
    com.apple.networkd_privileged
    com.apple.networking.discoveryd
    -    status: -11
    com.apple.nsurlsessiond_privileged
    com.apple.nsurlstoraged
    com.apple.periodic-daily
    com.apple.sandboxd
    com.apple.secinitd
    com.apple.softwareupdate_download_service
    com.apple.softwareupdated
    com.apple.spindump
    com.apple.sysmond
    com.apple.systemadministration.writeconfig
    com.apple.systemstatsd
    com.apple.tccd.system
    com.apple.watchdogd
    com.apple.wdhelper
    com.apple.xpc.smd
    com.bombich.ccc
    com.leapfrog.connect.authdaemon
    org.cups.cupsd

Agents

    com.adobe.ARM.UUID
    com.adobe.ARM.UUID
    -    status: 78
    com.apple.AirPortBaseStationAgent
    com.apple.photostream-agent
    com.fiplab.MailTabOutlookHelper
    com.leapfrog.connect.monitor

User login items

    iTunesHelper
    -    /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
    Dropbox
    -    /Applications/Dropbox.app

Firefox extensions

    Speed Dial
    British English Dictionary
    English (Australian) Dictionary

iCloud errors

    bird 149
    cloudd 94
    brctl 2

Continuity errors

    sharingd 2

Restricted files: 464

Lockfiles: 11

Contents of /Library/LaunchDaemons/com.bombich.ccc.plist
    -    mod date: Jul 16 20:17:39 2014
    -    checksum: 3730953884

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>Disabled</key>
        <false/>
        <key>Label</key>
        <string>com.bombich.ccc</string>
        <key>OnDemand</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
            <string>/Library/PrivilegedHelperTools/com.bombich.ccc</string>
        </array>
        <key>ServiceIPC</key>
        <true/>
        <key>Sockets</key>
        <dict>
            <key>MasterSocket</key>
            <dict>
                <key>SockFamily</key>
                <string>Unix</string>
                <key>SockPathMode</key>
                <integer>438</integer>
                <key>SockPathName</key>

    ...and 7 more line(s)

Contents of /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist
    -    mod date: Oct 1 19:56:51 2014
    -    checksum: 886752062

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>Label</key>
        <string>com.leapfrog.connect.authdaemon</string>
        <key>OnDemand</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
            <string>/Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon</string>
        </array>
        <key>ServiceIPC</key>
        <true/>
        <key>Sockets</key>
        <dict>
            <key>MasterSocket</key>
            <dict>
                <key>SockFamily</key>
                <string>Unix</string>
                <key>SockPathMode</key>
                <integer>438</integer>
                <key>SockPathName</key>
                <string>/var/run/com.leapfrog.connect.authdaemon.socket</string>
                <key>SockType</key>

    ...and 5 more line(s)

Contents of /System/Library/Security/authorization.plist
    -    mod date: Oct 9 17:17:00 2014
    -    checksum: 2720110640

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>comment</key>
        <string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used.    Note that the right will only match wildcard rules (ending in a ".") during this reduction.
    allow rule: this is always allowed
    <key>com.apple.TestApp.benign</key>
    <string>allow</string>
    deny rule: this is always denied
    <key>com.apple.TestApp.dangerous</key>
    <string>deny</string>
    user rule: successful authentication as a user in the specified group(5) allows the associated right.
    The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
    The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
    The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
    See remaining rules for examples.
    </string>
        <key>rights</key>
        <dict>
            <key></key>
            <dict>
                <key>class</key>
                <string>rule</string>
                <key>comment</key>

    ...and 1850 more line(s)

Contents of /private/etc/authorization.deprecated
    -    mod date: Sep 18 20:21:22 2013
    -    checksum: 781856919

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>comment</key>
        <string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used.    Note that the right will only match wildcard rules (ending in a ".") during this reduction.
    allow rule: this is always allowed
    <key>com.apple.TestApp.benign</key>
    <string>allow</string>
    deny rule: this is always denied
    <key>com.apple.TestApp.dangerous</key>
    <string>deny</string>
    user rule: successful authentication as a user in the specified group(5) allows the associated right.
    The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
    The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
    The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
    See remaining rules for examples.
    </string>
        <key>rights</key>
        <dict>
            <key></key>
            <dict>
                <key>class</key>
                <string>rule</string>
                <key>comment</key>

    ...and 9713 more line(s)

Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
    -    mod date: Jul 17 16:26:40 2014
    -    checksum: 394026997

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>Label</key>
        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
            <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
            <string>semi-auto</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>12600</integer>
    </dict>
    </plist>

Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
    -    mod date: Jul 12 00:32:09 2014
    -    checksum: 185687285

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>Label</key>
        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
            <string>/Volumes/WD External 3TB/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
            <string>semi-auto</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>12600</integer>
    </dict>
    </plist>

Contents of Library/LaunchAgents/com.leapfrog.connect.monitor.plist
    -    mod date: Oct 1 19:56:51 2014
    -    checksum: 3325673732

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
        <key>Label</key>
        <string>com.leapfrog.connect.monitor</string>
        <key>Program</key>
        <string>/Users/USER/Library/Application Support/LeapFrogConnect/LeapFrogMonitor.app/Contents/MacOS/LeapFrogMonitor</str ing>
        <key>RunAtLoad</key>
        <true/>
    </dict>
    </plist>

Extensions

    /System/Library/Extensions/BJUSBMP.kext
    -    jp.co.canon.bj.kext.BJUSBMP
    /System/Library/Extensions/JMicronATA.kext
    -    com.jmicron.JMicronATA
    /System/Library/Extensions/LfConnectDriver.kext
    -    com.leapfrog.driver.LfConnectDriver
    /System/Library/Extensions/LfEtherConfig.kext
    -    com.leapfrog.codeless.kext

Applications

    /Applications/Canon Utilities/MP Navigator EX 1.0.app
    -    jp.co.canon.bj.printer.app.MPNEX104
    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    -    com.microsoft.ASApplication
    /Applications/Microsoft Office 2011/Office/Equation Editor.app
    -    com.microsoft.EquationEditor
    /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
    -    com.microsoft.office.setupassistant
    /Applications/Microsoft Office 2011/Office/Microsoft Query.app
    -    com.microsoft.Query
    /Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app
    -    com.microsoft.helpviewer
    /Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
    -    com.microsoft.openxml.chartconverter.app
    /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
    -    com.microsoft.openxml.excel.app
    /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
    -    com.apple.ScriptEditor.id.cocoa-applet-template
    /Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
    -    com.apple.ScriptEditor.id.droplet-with-settable-properties-template
    /Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
    -    com.apple.ScriptEditor.id.file-processing-droplet-template
    /Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
    -    com.apple.ScriptEditor.id.image-file-processing-droplet-template
    /Library/Image Capture/TWAIN Data Sources/Canon MX300 series.ds
    -    com.twainds.mx300.scangear1360.canon
    /Library/Printers/Canon/BJPrinter/Utilities/BJPrinterUtility.app
    -    jp.co.canon.bj.print.app.bjprinterutility
    /Users/USER/Downloads/Mojo Creation.app
    -    biz.digilabs.calendar-app
    /Users/USER/Library/Application Support/Wondershare/Video_Converter_Ultimate/IU/54000/Apps/ADManager.app
    -    com.wondershare.ADManager
    /Users/USER/Library/Application Support/Wondershare/Video_Converter_Ultimate/IU/__MACOSX/54000/Apps/ADManager.a pp
    -    N/A

PrefPane

    /Library/PreferencePanes/Flash Player.prefPane
    -    com.adobe.flashplayerpreferences

Bundles

    /Library/Application Support/Canon/ScanGear/Plugins/CNCL2007.plugin
    -    jp.co.Canon.bj.scan.2007
    /Library/Application Support/Canon/ScanGear/Plugins/IJFSHLIB.plugin
    -    jp.co.canon.scangear.ijfshlib
    /Library/Application Support/Canon/ScanGear/Plugins/MPScannerUSB5.plugin
    -    jp.co.Canon.mp.scanner.usb5
    /Library/Application Support/Canon/ScanGear/Plugins/acrop.plugin
    -    jp.co.canon.scangear.acrop
    /Library/Application Support/Canon/ScanGear/Plugins/ausm_07.plugin
    -    jp.co.canon.scangear.ausm07
    /Library/Application Support/Canon/ScanGear/Plugins/balco.plugin
    -    jp.co.canon.scangear.balco
    /Library/Application Support/Canon/ScanGear/Plugins/cubs_07.plugin
    -    jp.co.canon.scangear.cubs213
    /Library/Application Support/Canon/ScanGear/Plugins/filter.plugin
    -    jp.co.canon.scangear.filter
    /Library/Application Support/Canon/ScanGear/Plugins/gercg.plugin
    -    jp.co.canon.scangear.gercg
    /Library/Application Support/Canon/ScanGear/Plugins/hsl.plugin
    -    jp.co.canon.scangear.hsl
    /Library/Application Support/Canon/ScanGear/Plugins/mc_07.plugin
    -    jp.co.canon.scangear.mc04
    /Library/Application Support/Canon/ScanGear/Plugins/mld1300.plugin
    -    jp.co.canon.scangear.mld1300
    /Library/Application Support/Canon/ScanGear/Plugins/moire500.plugin
    -    jp.co.canon.scangear.moire500
    /Library/Application Support/Canon/ScanGear/Plugins/os102.plugin
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    /Library/Application Support/Canon/ScanGear/Plugins/os105.plugin
    -    jp.co.canon.scangear.os105
    /Library/Application Support/Canon/ScanGear/Plugins/qare.plugin
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    -    jp.co.canon.scangear.rotate
    /Library/Application Support/Canon/ScanGear/Plugins/rstcol230.plugin
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    -    jp.co.canon.scangear.zoom
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    -    com.2020technologies.2020Player-WEB.NP
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    /Library/Printers/Canon/IJScanner/Plugins/cncl09_09.plugin
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    /Library/Printers/Canon/IJScanner/Plugins/ijfshlib_09.plugin
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    /Library/Printers/Canon/IJScanner/Plugins/mld07_09.plugin
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    /Library/Printers/Canon/IJScanner/Plugins/mld08_09.plugin
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    /Library/Printers/Canon/IJScanner/Plugins/mld09_09.plugin
    -    jp.co.canon.scangear.mld09.09
    /Library/Printers/Canon/IJScanner/Plugins/mld9601_09.plugin
    -    jp.co.canon.scangear.mld9601.09
    /Library/Printers/Canon/IJScanner/Plugins/sfusb_09.plugin
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    -    jp.co.canon.scangear.zoom.09
    /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
    -    com.skype.skypeabdialer
    /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
    -    com.skype.skypeabsms
    /Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
    -    com.Google.GoogleEarthPlugin.plugin
    /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle
    -    com.tuneupmedia.iTuneUpVisualizer

Bundles (new)

    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    -    com.microsoft.ASApplication
    /Applications/Microsoft Office 2011/Office/Microsoft Query.app
    -    com.microsoft.Query
    /Library/Internet Plug-Ins/NP_2020Player_WEB.plugin
    -    com.2020technologies.2020Player-WEB.NP
    /Users/USER/Downloads/EtreCheck 2.app
    -    com.etresoft.EtreCheck

Library paths

    /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
    /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
    /Users/USER/Library/Application Support/Firefox/Profiles/3p0rojq9.default-1413033718069/gmp-gmpopenh264/1.1/lib gmpopenh264.dylib
    /Users/USER/Library/Application Support/Firefox/Profiles/3p0rojq9.default-1413033718069/gmp-gmpopenh264/1.3/lib gmpopenh264.dylib

App extensions

    com.getdropbox.dropbox.garcon

Installations

    Office 2011 14.4.4 Update: 11/09/2014 10:02 am
    Microsoft Error Reporting for Mac: 11/09/2014 9:50 am
    Microsoft AutoUpdate for Mac: 12/07/2014 12:06 am
    Canon ScanGear: 12/07/2014 12:01 am
    Microsoft Office 2008 for Mac: 11/07/2014 11:43 pm

Bad kernel extensions

    /System/Library/Extensions/BJUSBLoad.kext
    /System/Library/Extensions/BJUSBMP.kext

Elapsed time (sec): 658
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by Linc Davis,

Linc Davis Feb 17, 2015 8:27 AM in response to ianfromquinns rocks
Level 10 (208,044 points)

Applications

Feb 17, 2015 8:27 AM in response to ianfromquinns rocks
A
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.
B
Back up all data.
Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.
find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-
Log out or restart the computer and empty the Trash.
C
If there's no improvement after the above steps, quit iPhoto and "Dropbox" and see what happens.
D
Please sign out of iCloud in its preference pane and see whether there's any change. No data will be removed from the servers, and you can retrieve it by signing back in. That said, you should always have a current archive of the data for safety's sake, even if you don't sign out.
If you use iCloud Keychain, when you sign back in to iCloud follow one of the procedures described in this support article to set it up on an additional device.
E
Remove or update "LeapFrog Connect," which isn't working.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
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by ianfromquinns rocks,

ianfromquinns rocks Feb 17, 2015 8:50 PM in response to Linc Davis
Level 1 (10 points)

Desktops

Feb 17, 2015 8:50 PM in response to Linc Davis

I'm so pleased that you responded to my plea. Your instructions are so easy to follow.
As you may have gathered, I am doing your recommended steps in a different time zone I think, hence the delays in my replies.
I have just done step 1 of the last recommendation you sent but have not yet had chance to see if the issue is resolved.
Should I follow step 2 'just in case'?

Once I have followed all your steps, apart from just by observation, are you able to tell me any test that I could do which would demonstrate that performance had improved?

Thanks again
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Accepted Answer · Feb 18, 2015 9:21 AM

Linc Davis

Level 10 (208,044 points)

Applications

Feb 18, 2015 9:21 AM in response to ianfromquinns rocks

There's no need to take Step A.2 if you took Step A.1 successfully. You should still take the other steps.

Q: Etrecheck result - any feedback???

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