Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Facebook keeps crashing how I get it back?

MMy Facebook keeps crashing hpw do I fix this problem?

iPad Mini, iOS 8

Posted on Feb 15, 2015 7:32 AM

Reply
1 reply

Feb 16, 2015 1:03 PM in response to Hearts5

Hello Hearts5,

Follow the steps below if the FaceBook app, is unresponsive on your iPad:

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
http://support.apple.com/en-us/HT201398

Try these steps if you have an unresponsive app on your iPhone, iPad, or iPod touch.


Restart the app

Close the app and open it again.

Restart your device

Turn your device off and back on.

Check for iOS and app updates

  1. Make sure that you're using latest version of iOS.
  2. Open the App Store and tap Updates.
  3. If updates are available, tap Update All.
  4. If asked, enter your Apple ID password.

You might need a Wi-Fi connection to update some apps.

Install another app from the App Store

Try installing a different app that you don't have on your device. Find a free app from the App Store, and remember to use the same Apple ID that you used to download the app that you're having issues with.

Delete and reinstall the app

  1. Tap and hold the app until it jiggles.
  2. Tap the X on the app.
  3. Press the Home button.
  4. Go to the App Store and download the app again.
  5. Wait for the app to download, then open it from the Home screen.

Contact the app developer

If you see this issue again, contact the app developer for help:

  1. Find the app in the App Store.
  2. Tap the app, then tap Reviews.
  3. Tap App Support under App Store Ratings.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.


Last Modified:


Regards,

Judy

My Facebook keeps crashing how I get it back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.