i Have lost music due to a hard drive failure how can I get it back.

I have more than 1 Apple ID. My main Pc has lost the hard drive. I cannot access in excess of 2000 songs from my old Apple ID. What can I do to find my old music.. I know Apple have records of the music I previously had match on the two main accounts..


i Have lost music due to a hard drive failure how can I get it back.


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Windows 7, lost security questions

Posted on Feb 15, 2015 9:17 AM

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1 reply

Feb 16, 2015 2:29 PM in response to Davidio09

Good day Davidio09,


So if I understand you correctly, you want to download all of the music that you previouly purchased from iTunes when you were using an Apple ID that you either no longer have access too, is that correct?


If you do not know what that Apple ID was, you may be able to find it by using the steps in this article -


Apple - My Apple ID


Once you know what the Apple ID is, you can reset the password for it using the steps in this article -


If you forgot your Apple ID password - Apple Support


Once you are able to access that Apple ID, you can download your songs again in most cases. Use the steps in this article -


iTunes 12 for Mac: Download previous purchases from the iTunes Store


Thanks for using Apple Support Communities.


Safe computing,


Brett L

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i Have lost music due to a hard drive failure how can I get it back.

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