Hello,
I recently purchased an external monitor for my MacBook Pro (Mid-2012), and it has snow and flicker. I am using the HDMI to DVI cable from the box and an adapter to Thunderbolt. The monitor is the ASUS VN247H-P. Is there a software fix for this? Or is it a hardware thing?
Thanks in advance
- Mark
MacBook Pro, OS X Yosemite (10.10)
Hey macbookmark,
Thanks for the question. If I understand correctly, an external display has some snow and flicker when connected to the MacBook. I would recommend that you read this article, it may be able to help the issue.
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
- If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
- Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
- Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
- Try unplugging the video adapter or cable and then plug it back in.
- If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
- If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
- Start up in Safe Mode.
- From the Apple () menu, choose System Preferences.
- Choose Displays from the View menu to open the preferences pane.
- Select any resolution and refresh rate that your display supports.
- Restart your computer.
Thanks for using Apple Support Communities.
Have a good one,
Mario
External Monitor has snow and flicker
