HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

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Arizonlady
Level 1 (0 points)

Q: my ipad air 2 has a black screen. i can hear siri but screen is black.

my ipad 2 air only has sound. I have no home screen. it's black

iPad Air, iOS 8.1.3

Posted on Feb 15, 2015 9:01 PM

by bobseufert,Solvedanswer
bobseufert bobseufert
Level 6 (13,630 points)
iPad
A:

Try a reset. Press and hold both the home and power buttons until the Apple logo appears. Release both bottons. Wait until your iPad starts on it's own.

Posted on Feb 15, 2015 10:26 PM

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Arizonlady

Q: my ipad air 2 has a black screen. i can hear siri but screen is black.

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