Aaronfrombrockton

Level 1 (0 points)

Q: Why isnt my soundworking when i play music of videos

the sound when i play music or videos off my phone or headphones doesnt work. The Volume adjustment bar isnt even there but i can hear phone calls

iPhone 4S, iOS 8.1.3

Posted on Feb 15, 2015 9:15 PM

I have this question too

Q: Why isnt my soundworking when i play music of videos

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Helpful answers

by jeffd55,

jeffd55 Feb 17, 2015 8:32 AM in response to Aaronfrombrockton
Community Specialists

Feb 17, 2015 8:32 AM in response to Aaronfrombrockton

Hi Aaron,

Thank you for using Apple Support Communities.

If your not getting sound when playing music or videos, you can start with the following articles to troubleshoot this issue.

If your headset isn't working - Apple Support

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Regards,
Jeff D.
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