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Kiosk Mode : can not log out

Recently unable to use Apple Menu and power button to directly log out, turn off or restart.


Currently I have to switch to separate Log In Window, type in Admin credentials to do the same.

Also, Terminal reboot works.

What preferences do I need to alter to get this fixed?


Problem description:

2015.02.16 14:03:03.312 loginwindow[76]: ERROR | -[SessionLogoutManager startLogout:logoutSubType:showConfirmationUI:countDownTime:useTALOption:logoutO ptions:] | Attempt to logout while in kiosk mode, skipping


EtreCheck version: 2.1.5 (108)


Hardware Information: ℹ️

Mac Pro (Late 2013) (Verified)

Mac Pro - model: MacPro6,1

1 3.5 GHz 6-Core Intel Xeon E5 CPU: 6-core

64 GB RAM Upgradeable

DIMM1

16 GB DDR3 ECC 1866 MHz ok

DIMM2

16 GB DDR3 ECC 1866 MHz ok

DIMM3

16 GB DDR3 ECC 1866 MHz ok

DIMM4

16 GB DDR3 ECC 1866 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en2: 802.11 a/b/g/n/ac


Video Information: ℹ️

AMD FirePro D500 - VRAM: 3072 MB

AMD FirePro D500 - VRAM: 3072 MB

DELL UP3214Q 3840 x 2160 @ 30 Hz

Cinema HD Display 2560 x 1600


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 0:14:23


/System/Library/Extensions

[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Support]

[not loaded] com.SiliconImage.driver.Si3132 (1.2.5) [Support]

[loaded] com.TrustedData.driver.VendorSpecificType00 (1.7.0 - SDK 10.7) [Support]

[loaded] com.drobo.SCSI.ThunderBolt (1.2 [69227] - SDK 10.8) [Support]

[not loaded] com.makemkv.kext.daspi (1) [Support]

[loaded] jp.plentycom.driver.SteerMouse (4.2.1 - SDK 10.6) [Support]

[loaded] uk.co.linn.songcast (4.3.7) [Support]

Mac Pro (Late 2013), OS X Yosemite (10.10.1)

Posted on Feb 15, 2015 9:24 PM

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Question marked as Best reply

Posted on Apr 18, 2015 7:15 AM

Did you ever find a solution? I'm having this exact problem on the latest version of OS X (10.10.3) on my 2014 MBA

3 replies

Apr 18, 2015 8:01 AM in response to spiceman54j

I solved this shortly after the post, but forgot to make a follow up here.

Since your machine is portable, if in any doubt, try the Geniuses.


The problem was very vexing. Vaguely, this is my recollection, so I will not recommend everyone to try what follows below.😝

  1. Newly created user did not solve the issue; thus the issue was not corruption of the User files.
  2. CCC Clone copying of /System nor /Library (from backups) was not effective.
  3. Doing combo update did not make any difference. Re-installation of the 10.10. amazingly did not help either. (At the end of each installation, the computer could not shut down /restart by itself; nor would the problem go away after the apparent installation. )


Since I did not want to wipe the disk (takes too much time plus was the wrong way logically) I figured it must be something to do with the rest of the hidden files, so I went into the /private/var folder and moved folders and files I made from cloned backups, looking carefully at the dates (before and after when the problems started - basically researching what the files are, and only them moving the likely ones). (/bin and /sbin files had no changes)

Some iterations and combination later, I managed to cleared problem.

Unfortunately, it was very late and the work log became misplaced so I can not tell you exactly which file or folder was the culprit 😢


After the repair was successful and a period of few days to make sure all was ok, the clone copy was updated, thereby the date log for the moves was overwritten and lost. Since then 10.10.2, and 10.10.3 was also applied with no re occurrence of the problem.

Kiosk Mode : can not log out

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