Merxe
Level 1 (0 points)

Q: Please, help me with my slow system and noisy fan

Hello,

 

Impossible to work with the computer at he moment, here there are the results of my EtreCheck.

 

May be the problem is because I installed Yosemite over Montain Lion? What can I do now?

 

Thanks in advance for your help

 

Problem description:

Fan very noisy and computer is very slow

 

EtreCheck version: 2.1.8 (121)

Report generated 16 February 2015 09:03:03 CET

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    4 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en1: 802.11 a/b/g/n

    Battery Health: Normal - Cycle count 522

 

Video Information: ℹ️

    Intel HD Graphics 4000

        Color LCD 1280 x 800

 

System Software: ℹ️

    OS X 10.10.2 (14C109) - Time since boot: 1:12:35

 

Disk Information: ℹ️

    TOSHIBA MK5065GSXF disk0 : (500.11 GB)

        EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (283.51 GB free)

            Core Storage: disk0s2 499.25 GB Online

 

    MATSHITADVD-R   UJ-8A8

 

USB Information: ℹ️

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

/Applications/Apowersoft Mac Screen Recorder/Apowersoft Mac Screen Recorder.app

[loaded]    com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]

 

Launch Agents: ℹ️

[loaded]    com.google.keystone.agent.plist [Click for support]

[unknown]    com.oracle.java.Java-Updater.plist [Click for support]

[loaded]    org.macosforge.xquartz.startx.plist [Click for support]

 

Launch Daemons: ℹ️

[loaded]    com.adobe.fpsaud.plist [Click for support]

[loaded]    com.google.keystone.daemon.plist [Click for support]

[loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

[unknown]    com.oracle.java.Helper-Tool.plist [Click for support]

[loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]

 

User Launch Agents: ℹ️

[loaded]    com.adobe.ARM.[...].plist [Click for support]

 

User Login Items: ℹ️

iTunesHelper    UNKNOWN  (missing value)

    Google Drive    Application  (/Applications/Google Drive.app)

    Dropbox    Application (/Applications/Dropbox.app)

TuneupMyMac    UNKNOWN  (missing value)

Dashlane    Application  (/Applications/Dashlane.app)

 

Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.2.0 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

 

User internet Plug-ins: ℹ️

    Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]

 

Safari Extensions: ℹ️

    Adblock Plus

    Dashlane

    Searchme [Adware! - Remove]

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

         7%    WindowServer

         3%    ps

         1%    SystemUIServer

         1%    Google Drive

         0%    powerd

 

Top Processes by Memory: ℹ️

    202 MB    com.apple.WebKit.WebContent

    116 MB    Safari

    107 MB    CalendarAgent

    99 MB    mds_stores

    90 MB    Spotlight

 

Virtual Memory Information: ℹ️

    39 MB    Free RAM

    1.76 GB    Active RAM

    1.68 GB    Inactive RAM

    629 MB    Wired RAM

    1.50 GB    Page-ins

    5 MB    Page-outs

 

Diagnostics Information: ℹ️

    Feb 16, 2015, 07:42:35 AM    Self test - passed

    Feb 14, 2015, 01:00:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-14-130003_[redacted].crash

    Feb 13, 2015, 07:09:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-13-190931_[reda cted].crash

    Feb 13, 2015, 10:07:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-13-100752_[reda cted].crash

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Feb 16, 2015 12:27 AM

Close
Merxe

Q: Please, help me with my slow system and noisy fan

  • All replies
  • Helpful answers

  • by Merxe,

    Merxe Merxe Feb 19, 2015 2:46 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 19, 2015 2:46 PM in response to Linc Davis

    Hello again,

     

    I read the article and I found a Kernel_task over 300% CPU Memory.

     

    I read that the only way to eliminate that was to format the computer and reinstall yosemite.

     

    I have done it with a lot of effort but it still slow and the fan is still unusually noisy, now all my processes are under 70%.

     

    Here is my etre check, thank you very much, Any help or suggestions would be very welcome.

     

    Problem description:

    slow mac after formatting and installing yosemite

     

    EtreCheck version: 2.1.8 (121)

    Report generated 19 Feb 2015 23:34:42 CET

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 526

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.2 (14C109) - Time since boot: 0:48:23

     

    Disk Information: ℹ️

        TOSHIBA MK5065GSXF disk0 : (500,11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (486.98 GB free)

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

        Default Browser: Version: 600 - SDK 10.10

        QuickTime Plugin: Version: 7.7.3

     

    3rd Party Preference Panes: ℹ️

        None

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             5%    WindowServer

             1%    com.apple.WebKit.Networking

             0%    AppleSpell

             0%    notifyd

             0%    SpotlightNetHelper

     

    Top Processes by Memory: ℹ️

        393 MB    com.apple.WebKit.WebContent

        94 MB    mds_stores

        64 MB    Safari

        60 MB    WindowServer

        47 MB    Messages

     

    Virtual Memory Information: ℹ️

        1.31 GB    Free RAM

        1.92 GB    Active RAM

        418 MB    Inactive RAM

        644 MB    Wired RAM

        1.02 GB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 19, 2015, 10:41:17 PM    Self test - passed

        Feb 19, 2015, 10:35:29 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-02-19-223529_[redacted].crash

        Feb 19, 2015, 10:13:36 PM    /Library/Logs/DiagnosticReports/mbpluginhost_2015-02-19-221336_[redacted].crash

  • by Linc Davis,

    Linc Davis Linc Davis Feb 20, 2015 4:18 PM in response to Merxe
    Level 10 (208,044 points)
    Applications
    Feb 20, 2015 4:18 PM in response to Merxe

    Please don't post "etrecheck" stuff in a reply to me. I have no use for it.

    The kernel is using excessive processor cycles. Below are some possible causes for the condition.

    Throttling

    When it gets high temperature readings from the hardware, or low voltage readings from the battery of a MacBook, the kernel may try to compensate by interrupting the processor(s) to slow them down and reduce power consumption. This condition can be due to:

    ☞ a buildup of dust on the logic board

    ☞ high ambient temperature

    ☞ a worn-out or faulty battery in a portable

    ☞ the malfunction of a cooling fan, a temperature sensor, a voltage sensor, or some other internal component

    Note that if the problem is caused by a sensor, there may be no actual overheating or undervoltage.

    If the computer is portable, test with and without the AC adapter connected. If kernel_task hogs the processor only on AC power, charging is causing the machine to heat up. That behavior may be normal for some models. CPU usage should drop when charging is complete.

    Apple Diagnostics or the Apple Hardware Test, though not very reliable, is sometimes able to detect a fault. For more thorough hardware testing, make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

    If nothing is wrong with the hardware, then whatever you can do to improve cooling may help.

    Installed software

    User-installed software that includes a device driver or other kernel code may thrash the kernel. That category includes virtualization software, such as Parallels and VMware, as well as most commercial "anti-virus" products. Some system-monitoring applications, such as "iStat," can also contribute to the problem. You can test for this possibility by completely disabling or removing the software according to the developer's instructions, or starting in safe mode. Note, however, that disabling a system modification without removing it or testing in safe mode may not be as easy as you think.

    Corrupt NVRAM or SMC data

    Sometimes the problem is cleared up by resetting the NVRAM or the SMC.

    External display

    Connecting an external LCD display to some MacBook Pro models while the lid is open may cause this issue. If applicable, test by closing the lid or disconnecting the display. You might get better results with a newer LED display.