Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kernal Panics - 3rd Party extensions - uninstall...

Hi All,

I supply below the report produced by EtreCheck.

I posted another topic around this, when I noticed the system was crashing when mail attempted replying/all/forwarding.

Reply/Reply All/Forward in mail crashes Macbook Pro (15 inch Mid 2010)

However, with the help of others on that post, I can assume that the problem is probably not mail centric and is more genericly to do with 3rd party extensions.

I simply cannot find a way to uninstall any of the following:

Is the no way of doing a clean of all 3rd party extensions? -

I just want the computer to be rid of anything 3rd party, as I use only apps supplied with Yosemite now....

I use Yahoo, so would rather not have to rebuild a new mail account as that will probably result in losing old mail (has done in the past).

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.KYE.mutiMouse.ScrollMouseDriver (1.0.0d1) [Click for support]

[not loaded] com.RME.driver.FirefaceAudioDriver (2.75) [Click for support]

[not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Click for support]

[not loaded] com.digidesign.mbox2.driver (9.0f4) [Click for support]

[not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) [Click for support]

[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Click for support]

[not loaded] com.iospirit.driver.rbiokithelper (1.8.1) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]

[not loaded] com.smarttech.driver.SupportsInk (1.0.0) [Click for support]

[not loaded] com.smarttech.iokit.SMARTBoard (9.7) [Click for support]

[not loaded] com.tectona.driver.PL2303 (1.3.0) [Click for support]

[not loaded] jp.co.roland.RDUSB0040Dev (1.0.0) [Click for support]

[not loaded] net.osculator.driver.OSCulatorIOKit (1.5.1) [Click for support]

[not loaded] tc.tctechnologies.driver.Saffire (3.5.6 11675) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]


Startup Items: ℹ️

Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2

EmagicA26A62mFirmwareLoader: Path: /Library/StartupItems/EmagicA26A62mFirmwareLoader

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

PACESupport: Path: /Library/StartupItems/PACESupport

Startup items are obsolete in OS X Yosemite


Full EtreCheck below:

EtreCheck version: 2.1.8 (121)

Report generated 16 February 2015 13:05:26 GMT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro6,2

1 2.53 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 1039


Video Information: ℹ️

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 256 MB


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:3:23


Disk Information: ℹ️

Crucial_CT512MX100SSD1 disk0 : (512.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 510.88 GB (62.33 GB free)

Core Storage: disk0s2 511.25 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Internal Memory Card Reader

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

iLok iLok

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.KYE.mutiMouse.ScrollMouseDriver (1.0.0d1) [Click for support]

[not loaded] com.RME.driver.FirefaceAudioDriver (2.75) [Click for support]

[not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Click for support]

[not loaded] com.digidesign.mbox2.driver (9.0f4) [Click for support]

[not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) [Click for support]

[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Click for support]

[not loaded] com.iospirit.driver.rbiokithelper (1.8.1) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]

[not loaded] com.smarttech.driver.SupportsInk (1.0.0) [Click for support]

[not loaded] com.smarttech.iokit.SMARTBoard (9.7) [Click for support]

[not loaded] com.tectona.driver.PL2303 (1.3.0) [Click for support]

[not loaded] jp.co.roland.RDUSB0040Dev (1.0.0) [Click for support]

[not loaded] net.osculator.driver.OSCulatorIOKit (1.5.1) [Click for support]

[not loaded] tc.tctechnologies.driver.Saffire (3.5.6 11675) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]


Startup Items: ℹ️

Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2

EmagicA26A62mFirmwareLoader: Path: /Library/StartupItems/EmagicA26A62mFirmwareLoader

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

PACESupport: Path: /Library/StartupItems/PACESupport

Startup items are obsolete in OS X Yosemite


Problem System Launch Daemons: ℹ️

[failed] com.apple.ucupdate.plist [Click for details]

[failed] com.apple.watchdogd.plist [Click for details]


Launch Agents: ℹ️

[not loaded] com.flipvideo.FlipShare.AutoRun.plist [Click for support]

[not loaded] com.folabs.proremote.plist [Click for support]

[not loaded] com.lexmark.bmspecificlaunchd.plist [Click for support]

[not loaded] com.lexmark.lxknetlaunchd.plist [Click for support]

[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]

[not loaded] de.rme-audio.firefaceAgent.plist [Click for support]

[not loaded] net.culater.SIMBL.Agent.plist [Click for support]


Launch Daemons: ℹ️

[not loaded] com.adobe.fpsaud.plist [Click for support]

[not loaded] com.cleverfiles.cfbackd.plist [Click for support]

[not loaded] com.digidesign.elevenrack.helper.plist [Click for support]

[not loaded] com.digidesign.fwfamily.helper.plist [Click for support]

[not loaded] com.freemacsoft.appcleanerd.plist [Click for support]

[not loaded] com.paceap.eden.licensed.plist [Click for support]

[not loaded] com.trusteer.rooks.rooksd.plist [Click for support]

[not loaded] PACESupport.plist [Click for support]

[not loaded] tc.tctechnologies.Saffire.plist [Click for support]


User Launch Agents: ℹ️

[not loaded] com.google.keystone.agent.plist [Click for support]

[not loaded] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

LogMeInSafari64: Version: 1.0.530 [Click for support]

Google Earth Web Plug-in: Version: 5.2 [Click for support]

Default Browser: Version: 600 - SDK 10.10

iLokClientHelper: Version: 3.4 [Click for support]

RealPlayer Plugin: Version: Unknown

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

LogMeIn: Version: 1.0.530 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

LogMeInSafari32: Version: 1.0.530 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

Scorch: Version: 5.2.5 [Click for support]


Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3.2

Digidesign CoreAudio: Version: 9.0.2 [Click for support]


3rd Party Preference Panes: ℹ️

A 6|2m [Click for support]

Digidesign Eleven Rack [Click for support]

DigidesignMbox2 [Click for support]

Digidesign Mbox 2 Pro [Click for support]

Flash Player [Click for support]

Growl [Click for support]

MacFUSE [Click for support]

Perian [Click for support]

PinPoint [Click for support]

Rapport [Click for support]

SMART Board [Click for support]


Time Machine: ℹ️

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 510.88 GB Disk used: 448.55 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 4

Oldest backup: 2015-01-10 05:04:36 +0000

Last backup: 2015-02-07 12:36:35 +0000

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 448.55 GB X 3)


Top Processes by CPU: ℹ️

25% (watchdogd)

2% WindowServer

1% ps

0% launchd

0% AppleSpell


Top Processes by Memory: ℹ️

112 MB ocspd

86 MB CalendarAgent

77 MB Spotlight

77 MB com.apple.internetaccounts

69 MB Finder


Virtual Memory Information: ℹ️

4.68 GB Free RAM

2.77 GB Active RAM

418 MB Inactive RAM

710 MB Wired RAM

560 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 16, 2015, 01:01:22 PM Self test - passed

Feb 16, 2015, 12:30:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-16-123055_[re dacted].crash

Feb 15, 2015, 04:33:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-15-163350_[re dacted].crash

Feb 15, 2015, 11:19:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-15-111920_[re dacted].crash

Feb 14, 2015, 08:41:11 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-14-204111_ [redacted].crash

Feb 13, 2015, 01:57:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-13-135706_[re dacted].crash

Feb 11, 2015, 01:20:51 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-11-132051_[redacted].panic [Click for details]

Feb 9, 2015, 08:25:37 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-09-082537_[redacted].panic [Click for details]

Feb 8, 2015, 11:45:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-08-234546_[redacted].panic [Click for details]

Feb 10, 2015, 05:11:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-10-171131_[redacted].panic [Click for details]

Feb 16, 2015, 12:50:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Xcode_2015-02-16-125033_[redac ted].crash

MacBookPro6,2-OTHER, Mac OS X (10.6.8)

Posted on Feb 16, 2015 5:16 AM

Reply
3 replies

Feb 16, 2015 7:45 AM in response to benosullivan

If possible, going to the vendor's web site and finding their official uninstall instructions, script, etc...


If you cannot find uninstall instructions you can take a brute force approach and just delete the files (you will need your admin password when prompted)


Finder -> Go -> Go to folder -> /System/Library/Extensions

Finder -> Go -> Go to folder -> /Library/LaunchDaemons

Finder -> Go -> Go to folder -> /Library/LaunchAgents

Finder -> Go -> Go to folder -> /Library/Internet Plug-Ins

Finder -> Go -> Go to folder -> /Library/PreferencePanes

Finder -> Go -> Go to folder -> ~/Library/LaunchAgents (1st character is a tilda ~ and is found on the upper left side of the keyboard)

Finder -> Go -> Go to folder -> ~/Library/Internet Plug-Ins (again with the tilda ~)

Finder -> Go -> Go to folder -> ~/Library/PreferencePanes (another leading tilda ~)

System Preferences -> Users & Groups -> Login Items

Feb 16, 2015 8:40 AM in response to benosullivan


[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]


Un-install according to the developer's un-install instructions.


SIMBL is a sytem hack. Try removing it.


SIMBL Uninstall


SIMBL Uninstall (2) See solution posted by Linc Davis .


Get rid of Trusteer. It doesn’t work well under Mac OS.


Trusteer Rapport Uninstall

Kernal Panics - 3rd Party extensions - uninstall...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.