I bought a video on ITunes {wrecking ball} I found it in my library I pressed it so it can start playing but it said error
Can anyone help me?😕
iPad mini Wi-Fi, iOS 8.1.3
Hello Georgianna12,
Thanks for the question. Can you provide more information about the error message you received? Also, what device are you receiving the error message on? Based on the information you have provided, it sounds like the error may be related to HD content. Check out the following resource for information:
Purchasing and viewing HD videos in iTunes - Apple Support
http://support.apple.com/en-us/HT201850
Cheers,
Matt M.
HI Matt,
My video is working now I guess it wasn't working before because I didn't have wifi, but I payed for the video I think it's supposed to play without wifi but never mind .
Thanks
Georgianna
Hey Georgianna12,
Thanks for the follow up. I’m glad to hear that you video is working now. Have a great day.
- Matt M.
i bought a video on itunes went in my library it was there but said there was an error
