douloute
Level 1 (0 points)

Q: ipod touch locked and unflashable

hi

 

i recently bought an ipod touch 4g for my wife but it was locked!

so try to flash it several time with itunes but without success

 

i verified that i have desactivate AV an Firewall

that itunes could access it's servers

 

but each time it fail after the extraction when it contact apple servers for validation (generally ERROR 3014 sometimes ERROR 11)

 

so i tried old revisions 4.2.1  /  4.3.3  /  5.1.1 (and of course 6.1.6)

 

i've tied all in recovery mode and DFU mode

 

please help !

iPod touch, unknown firmware

Posted on Feb 16, 2015 8:42 AM

Close
douloute

Q: ipod touch locked and unflashable

  • All replies
  • Helpful answers

Page 1 Next

  • by lllaass,

    lllaass lllaass Feb 16, 2015 8:44 AM in response to douloute
    Level 10 (190,755 points)
    Apple Watch
    Feb 16, 2015 8:44 AM in response to douloute

    You can only restore to iOS 6.16. Othersie you will get error messages.

    What exactly happens when you place in Recovery Mode and DFU Mode and try to restore to 6.1.6 via iTunes?

  • by douloute,

    douloute douloute Feb 16, 2015 9:00 AM in response to lllaass
    Level 1 (0 points)
    Feb 16, 2015 9:00 AM in response to lllaass

    only 6.1.6 ? even if it was an other version ?

     

    when i try to restore from itunes to latest version it says "restore and update ?"

    then it unzip firmware

    then "verifying restoration from apple..." (in french)

    don't if success and fail just after but it always say ERROR 3014)

     

    that's all

     

    itunes connexion log:

    Pare-feu Windows désactivé.

     

    La tentative de connexion au site web d'Apple a réussi.

    Tentative de connexion pour explorer l’iTunes Store réussie.

    La tentative de connexion en vue d’acheter sur l’iTunes Store a réussi.

    Tentative de connexion au serveur d’activation d’iPhone réussie.

    Tentative de connexion au serveur de mise à jour de microprogramme réussie.

    Tentative de connexion au serveur Gracenote réussie.

    Le dernier accès réussi à l'iTunes Store était le 2015-02-16.

  • by lllaass,

    lllaass lllaass Feb 16, 2015 9:03 AM in response to douloute
    Level 10 (190,755 points)
    Apple Watch
    Feb 16, 2015 9:03 AM in response to douloute

    No mater what iOS version was on a 4G iPod it will only restore to iOS 6.1.6.

    For your error message see:

    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • by douloute,

    douloute douloute Feb 16, 2015 9:12 AM in response to lllaass
    Level 1 (0 points)
    Feb 16, 2015 9:12 AM in response to lllaass

    thanks for your reply

     

    my error is 3014 but i have looked at 3194 too

    - my host file is clean (no entry at all in it)

    - Address TCP/IP filtering, firewall, or security software --> test is ok and i have stop everything

    - Restore on another computer --> tested on 3 PC but with the same softwares isntalled & tested on 2 internet connexion

     

    i'm lost

  • by KiltedTim,

    KiltedTim KiltedTim Feb 16, 2015 9:13 AM in response to douloute
    Level 9 (56,508 points)
    iPhone
    Feb 16, 2015 9:13 AM in response to douloute

    Sounds like it was jailbroken at some point. Was it?

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Feb 16, 2015 9:14 AM in response to douloute
    Level 9 (59,818 points)
    iPhone
    Feb 16, 2015 9:14 AM in response to douloute

    If you have followed the instructions in the support document that Illaass provided, then you need to contact Apple Support. Was the device jailbroken, or did you attempt to jailbreak it? If you look at the link provided, that covers the 3014 error as well.

  • by douloute,

    douloute douloute Feb 16, 2015 9:16 AM in response to KiltedTim
    Level 1 (0 points)
    Feb 16, 2015 9:16 AM in response to KiltedTim

    seller's said no but i think it was

     

    the problem is that i don't know what version it was and what was done on it before...

     

    do you think it's definitly dead ?

  • by KiltedTim,

    KiltedTim KiltedTim Feb 16, 2015 9:20 AM in response to douloute
    Level 9 (56,508 points)
    iPhone
    Feb 16, 2015 9:20 AM in response to douloute

    If it was jailbroken, it's unsupportable.

     

    Try putting it in DFU mode and restoring iOS using iTunes. That may get it back to a working state. If it doesn't, it's likely destined for the recycle bin.

  • by lllaass,

    lllaass lllaass Feb 16, 2015 9:20 AM in response to douloute
    Level 10 (190,755 points)
    Apple Watch
    Feb 16, 2015 9:20 AM in response to douloute

    What IOS version that was previously on the iPod before is not relevant.

    If jailbroken then that could cause your problem and Apple will not help and you will get no help here.

  • by douloute,

    douloute douloute Feb 16, 2015 9:21 AM in response to ChrisJ4203
    Level 1 (0 points)
    Feb 16, 2015 9:21 AM in response to ChrisJ4203

    yes it covers mine's too, i just said that i've already read it

     

    i'm gonna contact apple support but if it is an attempt to jailbreak that broke it they won't do anything for me i'm pretty sure

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Feb 16, 2015 9:24 AM in response to douloute
    Level 9 (59,818 points)
    iPhone
    Feb 16, 2015 9:24 AM in response to douloute

    That is correct, as has been stated already. I responded to your post saying that you had error 3014, not the 3194 that is titled in the support document. Either way, if there was an attempt to jailbreak, and the recommendation that KiltedTim provided you to try the DFU mode to restore does not work, then Apple would not help if it is the jailbreak.

  • by douloute,

    douloute douloute Feb 16, 2015 9:28 AM in response to lllaass
    Level 1 (0 points)
    Feb 16, 2015 9:28 AM in response to lllaass

    i've bought it this morning

    don't know anything about it execpt that i've been fu**ed

     

    i can't repair it - i can't sold it (i'm not a stealer) - maybe it's good for ricochet ?

  • by KiltedTim,

    KiltedTim KiltedTim Feb 16, 2015 9:27 AM in response to douloute
    Level 9 (56,508 points)
    iPhone
    Feb 16, 2015 9:27 AM in response to douloute

    Your own attempt to install earlier, unsigned versions of iOS was enough to forfeit any rights to support.

  • by douloute,

    douloute douloute Feb 16, 2015 9:30 AM in response to KiltedTim
    Level 1 (0 points)
    Feb 16, 2015 9:30 AM in response to KiltedTim

    even if i use itunes to do it ?

     

    so explain me why itunes let me choose which .ipsw i want to use if it's forbidden ?

Page 1 Next