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All replies
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Helpful answers
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Feb 17, 2015 10:55 AM in response to yvettefromdearbornby Jason L,Hi Yvette,
Welcome to Apple Support Communities.
Take a look at the article below, it provides troubleshooting tips that can help you resolve the dim screen issue with your iPad.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
So long,
-Jason
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Feb 18, 2015 5:29 AM in response to yvettefromdearbornby Lexiepex,Set it to more brightness (or max) in Control Center (in the Settings menu or by swiping up from the Home button) or in Settings->Display-and-Brightness: two possibilities:
either the brightness you want (set it) and Auto-Brightness Off
or Set it to higher Brightness and Auto-Brightness on.
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Feb 18, 2015 3:19 PM in response to Jason Lby yvettefromdearborn,Tried all of the above and my screen is still dull. Any other suggestions?
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Feb 19, 2015 9:11 AM in response to yvettefromdearbornby Jason L,Hey there Yvette,
Due to the nature of the issue with your iPad, you may find more information using another Apple support resource - https://getsupport.apple.com/GetproductgroupList.action.
-Jason
