Ewan Lamont
Level 1 (123 points)
Mac OS X

Q: I have bought the new version but it is not downloading. Why?

This is doing my head in. Why is it not downloading?

MacBook, OS X Yosemite (10.10), Safari 7.0

Posted on Feb 16, 2015 12:09 PM

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Ewan Lamont

Q: I have bought the new version but it is not downloading. Why?

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  • Helpful answers

  • by joe_7399,Helpful

    joe_7399 joe_7399 Feb 17, 2015 2:00 PM in response to Ewan Lamont
    Community Specialists
    Feb 17, 2015 2:00 PM in response to Ewan Lamont

    Greetings Ewan Lamont,

     

    Welcome to the Apple Support Communities!

     

    I understand that you purchased the new version of Numbers on your Mac, but it will not download. To begin troubleshooting, I would suggest reading over and working through the attached article. If the issue continues, please let me know if the new Numbers is showing in your purchased section of the Mac App Store, is it downloading and making no progress or is it paused, and are there any alerts or errors?

     

    Troubleshooting the Mac App Store - Apple Support

     

    Cheers,

    Joe

  • by Ewan Lamont,

    Ewan Lamont Ewan Lamont Feb 17, 2015 2:52 PM in response to joe_7399
    Level 1 (123 points)
    Mac OS X
    Feb 17, 2015 2:52 PM in response to joe_7399

    Thanks. It did download eventually. As I can't import my data from '08 version, I will continue using that until the end of my financial year and 1 May will start afresh with the new Numbers. I just have to plough through Numbers editing sold stock items as I find them manually scrolling. It is a hideous task but I can't see another way.

  • by Yellowbox,Helpful

    Yellowbox Yellowbox Feb 18, 2015 1:22 AM in response to Ewan Lamont
    Level 6 (10,485 points)
    Mac OS X
    Feb 18, 2015 1:22 AM in response to Ewan Lamont

    Hi Ewan,

     

    I agree that Search is woeful in Numbers 3.

    You are wise to stay with Numbers '08 until you finish your accouts for the financial year (better the devil you know!)

     

    Moving forward, there could come a day (no-one knows when) that an update to OS X means that Numbers '08 and/or '09 will no longer work.

     

    How are your data organised? There could be ways to quickly find a stock item to mark it as sold. For example, sorting a table, using a LOOKUP function, or applying a filter to a table. Or the Pop-Up Menu in a Sheet Tab can take the focus to a table on another part of a Sheet.

     

    A screen shot (without personal data) will help us understand your work-flow.

     

    Regards,

    Ian.

  • by Yellowbox,

    Yellowbox Yellowbox Feb 18, 2015 1:39 AM in response to Yellowbox
    Level 6 (10,485 points)
    Mac OS X
    Feb 18, 2015 1:39 AM in response to Yellowbox

    Edit: Please reply in this thread:

    I have new Numbers and have lost all my data!

    Or start a new discussion such as: Navigating around Numbers 3?

    Ian.