kimberlyfrommerrimack
Level 1 (0 points)

Q: I can not send mail after downloading Yosemite.  I have AOL.

I can receive mail, but cannot send mail after downloading Yosemite.

iMac, iOS 5.0.1

Posted on Feb 16, 2015 12:37 PM

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kimberlyfrommerrimack

Q: I can not send mail after downloading Yosemite.  I have AOL.

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  • Helpful answers

  • by bobby_d,

    bobby_d bobby_d Feb 17, 2015 2:17 PM in response to kimberlyfrommerrimack
    Level 3 (770 points)
    Feb 17, 2015 2:17 PM in response to kimberlyfrommerrimack

    Hello kimberlyfrommerrimack,

     

    It seems you are unable to send email using Mail. I have located an article which contains a series of troubleshooting steps you may want to review:

     

    If you can’t send or receive email on your Mac - Apple Support

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    Bobby_D

  • by Chris Wizz,

    Chris Wizz Chris Wizz Apr 21, 2015 12:50 AM in response to kimberlyfrommerrimack
    Level 1 (0 points)
    Apr 21, 2015 12:50 AM in response to kimberlyfrommerrimack

    I had the same problem , but have it sorted now , so for anyone out there who wants to sort this out--- its' as follows :

     

    go to mail prefs

    in the advanced tab -- make sure that "automatically detect and maintain account settings" is not checked , (there seems to be a something in yosemite that is different from mavericks and earlier OS that needs this to be unchecked) .

     

    in Account information tab

    make sure that you select edit  smtp server list , and when you do this then choose the advanced tab and make sure you have entered the user name and the same password you used in the accounts tab . THATS IT , it will now work for you .   Hope this helps many of you   Chris