Storm490

Q: Itunes Match Family Sharing Not Working

Hello,

 

My parents have purchased iTunes Match, and they have also enabled ITunes family sharing, with my father's account being the "organizer" and my mother's being an authorized user.  I have checked both their phones, and all iCloud/iTunes Match functionalities are turned on on both their phones.  However, whenever my father purchases music through iTunes on his phone or computer, only sometimes does the content show up on iTunes on my Mother's phone, other times it does not.  Has anyone else experienced this problem? Is there some hidden functionality that needs to be turned on?  I am not inexperienced with tech issues, but I cannot figure out for the life of me why this issue is recurring.

Posted on Feb 16, 2015 6:44 PM

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Q: Itunes Match Family Sharing Not Working

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  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch Feb 16, 2015 11:24 PM in response to Storm490
    Level 6 (9,300 points)
    iTunes
    Feb 16, 2015 11:24 PM in response to Storm490

    Hi,

    itunes match does not work with family sharin. iTunes match is tied to one Apple id.

     

    Jim

  • by Storm490,

    Storm490 Storm490 Feb 17, 2015 3:19 AM in response to Jimzgoldfinch
    Level 1 (0 points)
    Feb 17, 2015 3:19 AM in response to Jimzgoldfinch

    Hello Jimzgoldfinch,

     

    After reading through the forums, I see iTunes Match does not work with family sharing.  I believe that I may have conflated my issue.  My parents are not having a problem with iTunes Match songs (songs uploaded to iCloud from computer) not being shared.  Instead, they are having issues with songs purchased from iTunes directly not being shared across both their accounts.  The issue occurs regardless of whether the songs are purchased by my father, the "organizer" of the iTunes sharing, or by my mother. 

     

    Am I correct in assuming (since I was not the one to setup iTunes Family Sharing, and have not dealt with it before) that iTunes Sharing is supposed to allow music purchased by any of the accounts associated with the family "organizer" to be accessed by all of the accounts associated?  This assumes, again, that the content is shareable (which the website says iTunes music purchased from iTunes is).

     

    If I need to repost this question in a different forum, I will do so.

     

    Thanks for the help so far.

  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch Feb 17, 2015 4:07 AM in response to Storm490
    Level 6 (9,300 points)
    iTunes
    Feb 17, 2015 4:07 AM in response to Storm490

    Hi,

    i don't personally use family sharing but I suggest that you read this support document Which purchased content can I share using Family Sharing - Apple Support.

    There is a link to turning on shared purchases.

     

    JIm

  • by sawatzky,

    sawatzky sawatzky Feb 19, 2015 9:26 AM in response to Storm490
    Level 1 (65 points)
    Feb 19, 2015 9:26 AM in response to Storm490

    Jimz is correct that iTunes Match and Family sharing are not tied together, since Match is for one account only. I wonder why that is an issue for some people (not you since you admitted your real issue is with Family Sharing), since any local music (to be matched) is available to families simply by turning on Library sharing in iTunes. Any non-DRM music can be copied by any family member to their own accounts. However they would still have to buy their own iTunesMatch account in order to stream it from anywhere.

     

    As the Family Sharing 'organizer' in my family I haven't had any issues with other family members downloading my purchases, and I can download theirs. However I don't expect them to be able to download the music that I have been given access to through iTunesMatch. The original music [roughly recorded, complete with pops and clicks and hiss] is available to them through library sharing on my local network.