Q: can't back up to computer disk space issues

I am getting a message while trying to back up my iPhone 5s that says "this iPhone can't be back-up because there is not enough space on this computer." This would be easy to fix if it were true and it isn't. I have 255 gigs of free space on this computer. I then tried backing up to the cloud and still got the same message. Any thoughts on this?

I am using a macbook pro 2011 version running Yosemite. iTunes has been updated and so has the iPhone.

Not sure what the issue could be.

iPhone 5s, iOS 8.1.3

Posted on Feb 16, 2015 6:02 PM

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Q: can't back up to computer disk space issues

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by Matt_M.,

Matt_M. Feb 18, 2015 6:53 AM in response to Joebrummer
Community Operations

Feb 18, 2015 6:53 AM in response to Joebrummer

Hello Joebrummer,

Thanks for using the Apple Support Communities. I understand that you are receiving an error message when attempting to backup your iPhone 5s. It sounds like you have more than enough free space available, so let’s try troubleshooting this issue with the following article:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271

Cheers,

Matt M.
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by Matt_M.,

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