Q: Help

Question

LadyMerlin

Level 1 (0 points)

Q: Help

So i have been trying to download this one song but it keeps saying its corrupted what do i do?

I have removed the album from my computer twice and i have re-downloaded it from the cloud but it still says its corrupted the only good version i have is on my phone. What do i do

Itunes store

Posted on Feb 16, 2015 9:15 PM

I have this question too

Solved

Niel

Level 10 (314,528 points)

Mac OS X

A:

Delete it from the computer and then try the Transfer Purchases function. If the problem remains, wait for the iTunes Store staff to reply.

(122601)

Posted on Feb 17, 2015 5:37 PM

Q: Help

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by Niel,Helpful

Niel Feb 16, 2015 9:22 PM in response to LadyMerlin
Level 10 (314,528 points)

Mac OS X

Feb 16, 2015 9:22 PM in response to LadyMerlin

Click here and follow the instructions and/or contact the iTunes Store staff.

(122526)
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by LadyMerlin,

LadyMerlin Feb 17, 2015 5:32 PM in response to Niel
Level 1 (0 points)

Feb 17, 2015 5:32 PM in response to Niel

so i tried what u told me to do and its still corrupted on my computer.
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by LadyMerlin,

LadyMerlin Feb 17, 2015 5:45 PM in response to Niel
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Feb 17, 2015 5:45 PM in response to Niel

thanks if finally worked my phone re downloaded the album but skipped five and then i had to go through the cloud and get it. that was when it finally worked thanks.
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Accepted Answer · Feb 17, 2015 5:37 PM

Niel

Level 10 (314,528 points)

Mac OS X

Feb 17, 2015 5:37 PM in response to LadyMerlin

Delete it from the computer and then try the Transfer Purchases function. If the problem remains, wait for the iTunes Store staff to reply.

(122601)

Q: Help

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by Niel,★Helpful

by LadyMerlin,

by Niel,Solvedanswer

by LadyMerlin,

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by Niel,Helpful