Q: unable to install itunes on my windows 8.1

Hi Tonya0427,

I'm sorry to hear you are having these issues with iTunes. If you continue to have issues installing or launching iTunes on your Windows machine, you may find the info and troubleshooting steps in the following articles helpful:

If you can't install or update iTunes for Windows - Apple Support

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support

Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

Regards,

- Brenden