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User profile for user: jeetiwaraich
jeetiwaraich Author
User level: Level 1
1 points

iphone 4s unknown error 39

Hi


I am facing this problem while updating.

There is a problem with downloading software for the iPhone unkown error occured (-39)


Thanks

Devinderjit Singh

iPhone 4S, iOS 8.1

Posted on Feb 17, 2015 2:41 AM

Reply
1 reply
User profile for user: Matt_M.
Matt_M.
User level: Community Operations

Feb 18, 2015 9:08 AM in response to jeetiwaraich

Hello jeetiwaraich,



Welcome to the Apple Support Communities! I understand that you are receiving an error when connecting to the iTunes Store. The following resource provides some information about error 39:


iTunes: Advanced iTunes Store troubleshooting - Apple Support

http://support.apple.com/en-us/TS3297


"Error 39"

This can be caused by outdated iTunes software or web accelerators.


To resolve, download the latest version of iTunes for Windows at apple.com/itunes/download/

If already on the latest version, look at disabling or uninstalling any web accelerator software and restarting.



Cheers,


Matt M.

Reply

iphone 4s unknown error 39

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