App Store update issues

Hello nfax,

It sounds like you are deep into troubleshooting the "Can't connect to the Apple Software Update server" message.

That message is specifically mentioned in this article

Update OS X and App Store apps on your Mac - Apple Support

If you can't connect to the Software Update server

If you're using your iPhone as an Instant Hotspot, OS X doesn't check for updates automatically. If you need to install an update while you're using your cellular data connection, open the Updates pane of the Mac App Store to manually check for and download updates.

If you are using your Mac at a business or school, ask your network administrator if you're using a proxy server. Software Update uses HTTPS to create a secure connection to Apple's Software Update servers. Make sure you have a working Internet connection by opening http://www.apple.com in Safari. Your administrator can configure a proxy server to allow allow a secure connection to Apple's Software Update server if needed.

Also check out this article for other things that may be affecting it.

OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required" - Apple Support

Regards,

Nubz

Hi nfax,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Take care,

Nubz

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