When I first unlock my iPhone, it says I have connection to internet. But when I do something that requires internet, it either does not load, or it gives me a connection error message. I just got this phone yesterday from my mom and she barley used it. I have tried factory resetting it but it wont let me.
iPhone 4, iOS 7.1.2
Hi Bdegroot8,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is having trouble with Wi-Fi. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
If the iPhone is not able to be restored, follow this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Mario
iPhone shows connection with wifi, but I do not have the ability to do anything that requires internet
