Well, I needed to call the support center, to renew my answers of the security questions. but they don't call me at all and every moment they send me the following email :
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that is not true .. !
in this case what should I do ? I can't buy anything from App Store 😟
MacBook Pro, OS X Yosemite (10.10)
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Thanks Kappy for your response but my problem is (i forgot my security answers) and I tired to reach Apple support with all given ways but no response. I want to know that what should I do in this case ?
If you do not have a Rescue Email address already, then you will have to call them. The information for that is found in Item 3 and/or Item 4.
forget security questions
