HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
john75sherbrooke

Q: I have a question

My IPhone 4s mail does work when I'm on WiFi but when I'm on 3g it doesn't it says than my username or password isn't the right one but it is. It's there a solution to that problem ?

iPhone 4S, iOS 7.1.2

Posted on Feb 17, 2015 3:05 PM

Close

Q: I have a question

  • All replies
  • Helpful answers

  • by imobl,

    imobl imobl Feb 18, 2015 8:57 AM in response to john75sherbrooke
    Level 5 (7,038 points)
    iPhone
    Feb 18, 2015 8:57 AM in response to john75sherbrooke

    Check with your email provider. Some require different settings when connecting

    via cellular service than when connecting via wifi. If you post your email provider

    and country, some one may chime in with the correct settings. Best/fastest

    course of action is to check their website or call them.