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Helpful answers
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Feb 19, 2015 6:27 AM in response to carlosfromsanta cruzby Matt_M.,Hello carlosfromsanta cruz,
Thanks for using the Apple Support Communities. Are you referring to Personal Hotspot on your iPhone 5? If so, check out the following resource for help:
iOS: Troubleshooting Personal Hotspot - Apple Support
http://support.apple.com/en-us/HT203302
Cheers,
Matt M.
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by Meg St._Clair,Feb 20, 2015 6:06 PM in response to carlosfromsanta cruz
Meg St._Clair
Feb 20, 2015 6:06 PM
in response to carlosfromsanta cruz
Level 9 (59,275 points)
iPhoneHave you contacted your carrier to make sure they support the feature and that it is enabled on your account? Then, go to Settings>Cellular and turn it on. Only then will it appear on the main settings screen.
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Feb 20, 2015 6:06 PM in response to carlosfromsanta cruzby deggie,You need to contact VIVA and get your phone provisioned for the Personal Hotspot.

