My Macbook pro started running incredibly slow and I am getting the spinning beach ball of death across all applications.

I have no idea why this is happening. I normally use Word, Excel, Google Chrome and sometimes Photoshop when using my computer and then one day it started getting super slow. This is my etrecheck.


Computer running slow all of the sudden. Getting spinning beach ball of death through all applications all the time. Computer losing charge while not plugged in.


EtreCheck version: 2.1.8 (121)

Report generated February 18, 2015 at 9:14:02 AM GMT+7

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 189


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:7:56


Disk Information: ℹ️

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (374.75 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/DiskWarrior.app

[not loaded] com.alsoft.Preview (4.4) [Click for support]


/Library/Application Support/Hotspot Shield

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]


/System/Library/Extensions

[not loaded] com.MBB.driver.MBBDataCardDriver (4.25.09) [Click for support]


/System/Library/Extensions/MBBDataCardDriver.kext/Contents/PlugIns

[not loaded] com.MBB.driver.MBBDataCardACMData (4.24.00) [Click for support]

[not loaded] com.MBB.driver.MBBDataCardActivateDriver (1.0.5) [Click for support]

[not loaded] com.MBB.driver.MBBDataCardECMControl (1.27.00) [Click for support]

[not loaded] com.MBB.driver.MBBDataCardECMData (1.31.00) [Click for support]

[not loaded] com.MBB.driver.MBBDataCardHidePortDriver (4.06.00) [Click for support]

[not loaded] com.mbb.driver.cdc_acm (2.6.2f17) [Click for support]

[not loaded] com.mbb.driver.cdc_ecm (2.6.2f16) [Click for support]

[not loaded] com.mbb.driver.cdc_ncm (2.6.2f16) [Click for support]

[not loaded] com.mbb.driver.cdc_usb_bus (1.0.2) [Click for support]

[not loaded] com.mbb.driver.dc_net (1.0.2) [Click for support]


Startup Items: ℹ️

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.anchorfree.ajaxserver.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

Searchme [Adware! - Remove]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

12% Activity Monitor

6% WindowServer

2% hidd

0% AppleSpell

0% sysmond


Top Processes by Memory: ℹ️

412 MB softwareupdated

77 MB Safari

73 MB Finder

60 MB Dropbox

60 MB WindowServer


Virtual Memory Information: ℹ️

646 MB Free RAM

1.84 GB Active RAM

1.13 GB Inactive RAM

680 MB Wired RAM

1.73 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 18, 2015, 08:55:55 AM Self test - passed

Feb 15, 2015, 09:59:48 PM /Library/Logs/DiagnosticReports/Image Capture_2015-02-15-215948_[redacted].hang

Feb 15, 2015, 08:16:55 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-201655_[redacted].cpu_re source.diag [Click for details]

Feb 15, 2015, 08:11:51 PM /Library/Logs/DiagnosticReports/Activity Monitor_2015-02-15-201151_[redacted].crash

Feb 15, 2015, 07:48:22 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-15-194822_[redacted].hang

Feb 15, 2015, 07:03:47 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-190347_[redacted].cpu_re source.diag [Click for details]

MacBook Pro (13-inch Mid 2012)

Posted on Feb 17, 2015 6:25 PM

Reply
7 replies

Feb 18, 2015 12:07 AM in response to Megindoe

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Feb 18, 2015 1:07 AM in response to Linc Davis

Linc,


Thanks for taking the time to reply. The beachball is literally every other minute. I tried to take the time to it's most basic second and it was 4:01:04 - I am currently backpacking in Laos with my bf and we are travel writers/photographers and he is helping me get this info.


We didn't know what anonymyze meant but we tried to make sure you couldn't see my name. So far the spinning beach ball has occurred 4 times in just writing these 4 lines.


We tried to make sure we didn't overwhelm you with the 4000 lines or more but just did a couple days worth of text. Thanks again for your time.



2/14/15 9:46:39.584 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0e870> connection from pid 592 with interface <AccountServiceInterface: 0x7fd7f8f08b80> (PID 592)

2/14/15 9:46:39.676 PM locationd[54]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework

2/14/15 9:46:39.676 PM locationd[54]: could not get apple languages array, assuming english

2/14/15 9:46:48.998 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable

2/14/15 9:46:48.999 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable

2/14/15 9:55:51.804 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d495f0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8d56840> (PID 609)

2/14/15 9:55:51.970 PM App Store[609]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.

2/14/15 9:55:51.972 PM App Store[609]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable

2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable

2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable

2/14/15 9:55:52.134 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92c0f6b0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92c299e0> (PID 609)

2/14/15 9:55:52.254 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f28bc0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f03410> (PID 609)

2/14/15 9:55:52.447 PM App Store[609]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x6000001945d0>

2/14/15 9:55:52.628 PM App Store[609]: Call stack:

(

0 AppKit 0x00007fff88fe58fc -[NSThemeFrame addSubview:] + 107

1 AppKit 0x00007fff889d168f -[NSView addSubview:positioned:relativeTo:] + 208

2 StoreUI 0x0000000108a81e2a -[FRWindow handleToolbarViewChangedNotification:] + 1085

3 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

4 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140

5 AppKit 0x00007fff8894d389 -[NSView _postFrameChangeNotification] + 422

6 AppKit 0x00007fff8894c39b -[NSView setFrameOrigin:] + 862

7 StoreUI 0x0000000108a81cb0 -[FRWindow handleToolbarViewChangedNotification:] + 707

8 StoreUI 0x0000000108a81844 -[FRWindow setToolbar:] + 183

9 App Store 0x0000000108a5a14f App Store + 8527

10 AppKit 0x00007fff88b62e07 -[NSWindowController _windowDidLoad] + 586

11 AppKit 0x00007fff88b49e12 -[NSWindowController window] + 110

12 App Store 0x0000000108a599c8 App Store + 6600

13 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

14 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140

15 Foundation 0x00007fff8508dc31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

16 AppKit 0x00007fff889148f7 -[NSApplication finishLaunching] + 440

17 AppKit 0x00007fff889143c1 -[NSApplication run] + 128

18 AppKit 0x00007fff888ffa14 NSApplicationMain + 1832

19 libdyld.dylib 0x00007fff87f145c9 start + 1

20 ??? 0x0000000000000001 0x0 + 1

)

2/14/15 9:55:53.078 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f152a0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92f01e70> (PID 609)

2/14/15 9:55:53.092 PM storeassetd[298]: addOperation <AdoptionEligibilityCheckOperation: 0x7ffe92d2b740>{name = '(null)'}

2/14/15 9:55:53.141 PM storeassetd[298]: addOperation <LoadUpdateQueueOperation: 0x7ffe92c1ed60>{name = '(null)'}

2/14/15 9:55:53.143 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c95580> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c44550> (PID 298)

2/14/15 9:55:53.204 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4b3b0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d5c030> (PID 298)

2/14/15 9:55:53.219 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d32ec0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d48c00> (PID 298)

2/14/15 9:55:53.571 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c50b10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c30360> (PID 611)

2/14/15 9:55:53.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c96140> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c951c0> (PID 611)

2/14/15 9:55:53.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c81f10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e28a00> (PID 611)

2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739c19cd0> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739c122f0> (PID 298)

2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739e09a30> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739e086c0> (PID 298)

2/14/15 9:55:53.702 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c93cf0> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8c9b390> (PID 615)

2/14/15 9:55:53.706 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d53040> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8d55360> (PID 615)

2/14/15 9:55:53.713 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c76170> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c81bb0> (PID 298)

2/14/15 9:55:53.716 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4dfc0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d526f0> (PID 298)

2/14/15 9:55:53.899 PM storeuid[614]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fbf0151a590> connection from pid 609 with interface <UIServiceInterface: 0x7fbf01602f60> (PID 609)

2/14/15 9:55:54.074 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca5030> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c85b30> (PID 609)

2/14/15 9:55:54.084 PM storeaccountd[285]: -[PushServiceStoreDispatch getEnabledMediaTypesWithReply:]

2/14/15 9:55:54.084 PM storeaccountd[285]: addOperation <ISStoreURLOperation: 0x7fd7f8c878e0 - request=<ISURLRequest:0x7fd7f8c79900 (null)> urlBagKey=enabled-media-types>

2/14/15 9:55:54.118 PM com.apple.CommerceKit.TransactionService[617]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f993940f590> connection from pid 285 with interface <TransactionServiceInterface: 0x7f9939412650> (PID 285)

2/14/15 9:55:54.121 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d0a3b0> connection from pid 617 with interface <AccountServiceInterface: 0x7fd7f8d58ef0> (PID 617)

2/14/15 9:55:55.966 PM storeaccountd[285]: ADI: {

"Cache-Control" = "no-store, no-cache, no-transform, private, max-age=0, must-revalidate";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 278;

"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:55 GMT";

"Strict-Transport-Security" = "max-age=31536000";

Vary = "Accept-Encoding";

"apple-timing-app" = "5 ms";

"x-apple-application-instance" = 104415;

"x-apple-application-site" = NWK;

"x-apple-jingle-correlation-key" = I3EFG3IJTW7D4JFQWLCEG5JZEQ;

"x-apple-lokamai-no-cache" = true;

"x-webobjects-loadaverage" = 0;

}

2/14/15 9:55:56.825 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0fee0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f10520> (PID 609)

2/14/15 9:55:56.826 PM storeaccountd[285]: ADI: {

"Cache-Control" = "no-transform, max-age=35";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 350;

"Content-Type" = "text/xml; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:56 GMT";

"Last-Modified" = "Sat, 14 Feb 2015 14:49:39 GMT";

Server = "ATS/4.1.0";

"Strict-Transport-Security" = "max-age=31536000";

Vary = "Accept-Encoding";

"X-Apple-ATS-Cache-Key" = "/17.154.42.215/80/us/store/iDevice/143441-1/13/https";

"X-Apple-Partner" = "origin.0";

"apple-timing-app" = "3 ms";

"x-apple-aka-ttl" = "Generated Sat Feb 14 06:49:39 PST 2015, Expires Sat Feb 14 06:50:39 PST 2015, TTL 60s";

"x-apple-application-instance" = 1004805;

"x-apple-application-site" = NWK;

"x-apple-asset-version" = 0;

"x-apple-date-generated" = "Sat, 14 Feb 2015 14:49:39 GMT";

"x-apple-jingle-correlation-key" = 6BRWF6KO7GR35L7YYUSA5OANTA;

"x-apple-orig-url" = "https://itunes.apple.com/us/store";

"x-apple-request-store-front" = "143441-1,13";

"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/storeFront?cc=us&urlDesc=";

"x-frame-options" = SAMEORIGIN;

"x-webobjects-loadaverage" = 0;

}

2/14/15 9:55:57.426 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e36130> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8e017d0> (PID 298)

2/14/15 9:55:57.476 PM storeaccountd[285]: ADI: {

"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 229;

"Content-Type" = "text/xml; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:56 GMT";

Expires = "Sat, 14 Feb 2015 14:55:56 GMT";

"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082356; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-233-80-109-101-8280-82356-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";

"Strict-Transport-Security" = "max-age=31536000";

"apple-timing-app" = "11 ms";

"edge-control" = "no-store, cache-maxage=0";

itspod = 8;

pod = 8;

"x-apple-application-instance" = 82356;

"x-apple-application-site" = ST11;

"x-apple-jingle-correlation-key" = X23MLW7S3A7L3WGY4ZACXHHOII;

"x-apple-lokamai-no-cache" = true;

"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?gu id=A8206630705B";

"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/enabledMediaTypes?guid=A8206630705B";

"x-frame-options" = SAMEORIGIN;

"x-webobjects-loadaverage" = 59;

}

2/14/15 9:55:57.537 PM App Store[609]: addOperation <ISProcessPropertyListOperation: 0x6080003827d0>{name = '(null)'}

2/14/15 9:55:57.539 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cab200> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c248f0> (PID 609)

2/14/15 9:55:57.566 PM storeaccountd[285]: ADI: {

"Access-Control-Allow-Origin" = "*";

"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 414;

"Content-Type" = "text/xml; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:56 GMT";

Expires = "Sat, 14 Feb 2015 14:55:56 GMT";

"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082433; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-235-80-109-102-8282-82433-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";

"Strict-Transport-Security" = "max-age=31536000";

"apple-timing-app" = "7 ms";

"edge-control" = "no-store, cache-maxage=0";

itspod = 8;

pod = 8;

"x-apple-application-instance" = 82433;

"x-apple-application-site" = ST11;

"x-apple-jingle-correlation-key" = DHWSJWHZWB7TIJXMUKEI2YZE54;

"x-apple-lokamai-no-cache" = true;

"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibilityS rv?guid=A8206630705B";

"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/adoptionEligibilitySrv?guid=A8206630705B";

"x-frame-options" = SAMEORIGIN;

"x-webobjects-loadaverage" = 56;

}

2/14/15 9:55:58.478 PM storeaccountd[285]: ADI: {

"Cache-Control" = "no-transform, max-age=10320";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 20771;

"Content-Type" = "text/xml; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:58 GMT";

"Last-Modified" = "Sat, 14 Feb 2015 12:07:31 GMT";

Server = "ATS/4.1.0";

"Strict-Transport-Security" = "max-age=31536000";

Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";

"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13/https/itspod=8?ix=5";

"X-Apple-Partner" = "origin.0";

"apple-timing-app" = "58 ms";

"x-apple-aka-ttl" = "Generated Sat Feb 14 04:07:31 PST 2015, Expires Sat Feb 14 09:47:31 PST 2015, TTL 20400s";

"x-apple-application-instance" = 1809;

"x-apple-application-site" = NWK;

"x-apple-jingle-correlation-key" = CNS27XWS4NAJ5NKGR5FANX5DTU;

"x-apple-max-age" = 14400;

"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";

"x-apple-request-store-front" = "143441-1,13";

"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";

"x-webobjects-loadaverage" = 0;

}

2/14/15 9:55:58.513 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d1ae70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d34fd0> (PID 611)

2/14/15 9:55:59.683 PM storeaccountd[285]: ADI: {

"Cache-Control" = "no-transform, max-age=41";

Connection = "keep-alive";

"Content-Encoding" = gzip;

"Content-Length" = 38524;

"Content-Type" = "text/html; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:55:59 GMT";

"Last-Modified" = "Sat, 14 Feb 2015 14:52:48 GMT";

Server = "ATS/4.1.0";

"Strict-Transport-Security" = "max-age=31536000";

Vary = "Accept-Encoding, X-Apple-Store-Front";

"X-Apple-ATS-Cache-Key" = "/17.173.38.161/80/WebObjects/MZStore.woa/wa/viewGrouping/iDevice/143441-1/13/h ttps?cc=us&id=29520&mt=12";

"X-Apple-Partner" = "origin.0";

"apple-timing-app" = "662 ms";

"x-apple-aka-ttl" = "Generated Sat Feb 14 06:52:48 PST 2015, Expires Sat Feb 14 06:53:48 PST 2015, TTL 60s";

"x-apple-application-instance" = 2126439;

"x-apple-application-site" = ST11;

"x-apple-jingle-correlation-key" = URUSE5YX3QNM53VSQEZHESOGYQ;

"x-apple-orig-url" = "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12";

"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&mt=12";

"x-frame-options" = SAMEORIGIN;

"x-webobjects-loadaverage" = 0;

}

2/14/15 9:56:00.565 PM storedownloadd[305]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fc4ab40e420> connection from pid 611 with interface <DownloadServiceInterface: 0x7fc4ab413c60> (PID 611)

2/14/15 9:56:00.567 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f196d0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f3efa0> (PID 611)

2/14/15 9:56:00.574 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d346b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0ff50> (PID 611)

2/14/15 9:56:00.579 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d42370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d4e760> (PID 611)

2/14/15 9:56:00.585 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cc3980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cb2030> (PID 611)

2/14/15 9:56:00.590 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d335b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d6fc10> (PID 611)

2/14/15 9:56:00.858 PM storeaccountd[285]: ADI: {

"Access-Control-Allow-Origin" = "*";

"Cache-Control" = "private, max-age=60";

Connection = "keep-alive";

"Content-Length" = 2;

"Content-Type" = "application/json; charset=UTF-8";

Date = "Sat, 14 Feb 2015 14:56:00 GMT";

Expires = "Sat, 14 Feb 2015 14:57:00 GMT";

"Strict-Transport-Security" = "max-age=31536000";

Vary = "X-Apple-Store-Front,X-Dsid,Cookie";

"access-control-allow-credentials" = true;

"apple-timing-app" = "1 ms";

"x-apple-application-instance" = 1562;

"x-apple-application-site" = ST11;

"x-apple-jingle-correlation-key" = Q22XHOJNG5ULCCN3GEUYYS2LVI;

"x-webobjects-loadaverage" = 0;

}

2/14/15 9:56:03.728 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f336c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f2f070> (PID 611)

2/14/15 9:56:04.372 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca8830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c9d820> (PID 611)

2/14/15 9:56:04.378 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d38170> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d871b0> (PID 611)

2/14/15 9:56:05.591 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d8ba10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d5beb0> (PID 611)

2/14/15 9:56:05.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d7a280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0f300> (PID 611)

2/14/15 9:56:06.191 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9a540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d76680> (PID 611)

2/14/15 9:56:06.197 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d605d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d7c090> (PID 611)

2/14/15 9:56:06.818 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d6bc60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d49300> (PID 611)

2/14/15 9:56:06.823 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9e320> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da0990> (PID 611)

2/14/15 9:56:06.841 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f37630> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f30510> (PID 611)

2/14/15 9:56:06.845 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f379d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f37d00> (PID 611)

2/14/15 9:56:07.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c69570> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c55f70> (PID 611)

2/14/15 9:56:07.455 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c60cf0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3cd00> (PID 611)

2/14/15 9:56:07.461 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c55860> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69b80> (PID 611)

2/14/15 9:56:07.467 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c61f30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c6ee80> (PID 611)

2/14/15 9:56:07.472 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c67100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c657f0> (PID 611)

2/14/15 9:56:07.477 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3cb10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c50a80> (PID 611)

2/14/15 9:56:07.482 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da5980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da5c00> (PID 611)

2/14/15 9:56:07.487 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e25260> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e2da80> (PID 611)

2/14/15 9:56:07.492 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3b540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f3b980> (PID 611)

2/14/15 9:56:07.497 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da8c20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da8ee0> (PID 611)

2/14/15 9:56:07.502 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dabe20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dac0e0> (PID 611)

2/14/15 9:56:07.507 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da4420> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8daf140> (PID 611)

2/14/15 9:56:07.512 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db1fa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db2260> (PID 611)

2/14/15 9:56:07.517 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3d450> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3f6a0> (PID 611)

2/14/15 9:56:07.522 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db50b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db5370> (PID 611)

2/14/15 9:56:07.527 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c4a100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c5d500> (PID 611)

2/14/15 9:56:07.533 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3ff10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f40390> (PID 611)

2/14/15 9:56:07.538 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db86b0> (PID 611)

2/14/15 9:56:07.543 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8b40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dbb740> (PID 611)

2/14/15 9:56:07.548 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c6d1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69070> (PID 611)

2/14/15 9:56:07.553 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce2fd0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce32c0> (PID 611)

2/14/15 9:56:07.558 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce6100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce63c0> (PID 611)

2/14/15 9:56:07.563 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f43600> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f44300> (PID 611)

2/14/15 9:56:07.568 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce9810> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce9ac0> (PID 611)

2/14/15 9:56:07.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f45ae0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f45dd0> (PID 611)

2/14/15 9:56:07.578 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e297f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e14eb0> (PID 611)

2/14/15 9:56:07.583 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc1700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc1a70> (PID 611)

2/14/15 9:56:07.588 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f48e60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f49790> (PID 611)

2/14/15 9:56:07.593 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ced870> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cedda0> (PID 611)

2/14/15 9:56:07.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf0ce0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf0fa0> (PID 611)

2/14/15 9:56:07.603 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc4e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc5240> (PID 611)

2/14/15 9:56:07.607 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf42c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf4680> (PID 611)

2/14/15 9:56:07.612 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc82e0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc8b60> (PID 611)

2/14/15 9:56:07.617 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf7ca0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf8090> (PID 611)

2/14/15 9:56:07.622 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcba80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcc320> (PID 611)

2/14/15 9:56:07.627 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcf2d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcf590> (PID 611)

2/14/15 9:56:07.632 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cfbdb0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cfb190> (PID 611)

2/14/15 9:56:07.637 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd2400> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd2ca0> (PID 611)

2/14/15 9:56:07.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e245f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e20670> (PID 611)

2/14/15 9:56:07.647 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd6370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd6710> (PID 611)

2/14/15 9:56:07.652 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb003a90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb003f80> (PID 611)

2/14/15 9:56:07.657 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd9c10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dda000> (PID 611)

2/14/15 9:56:07.664 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddcf50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ddd210> (PID 611)

2/14/15 9:56:07.673 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f20cc0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f20ff0> (PID 611)

2/14/15 9:56:07.989 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92e10450> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92e3a4d0> (PID 611)

2/14/15 9:56:11.904 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb007ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0078d0> (PID 611)

2/14/15 9:56:11.910 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f4cf00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f4d260> (PID 611)

2/14/15 9:56:11.916 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00ae00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00b2b0> (PID 611)

2/14/15 9:56:11.921 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00a820> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00cc70> (PID 611)

2/14/15 9:56:11.926 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb011280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb011580> (PID 611)

2/14/15 9:56:11.931 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddd680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de0f90> (PID 611)

2/14/15 9:56:11.937 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de3e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de4140> (PID 611)

2/14/15 9:56:11.942 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e1d830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e1b2f0> (PID 611)

2/14/15 9:56:11.946 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de7650> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de7a80> (PID 611)

2/14/15 9:56:11.951 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00e7d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb014be0> (PID 611)

2/14/15 9:56:11.956 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb017b70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb017e30> (PID 611)

2/14/15 9:56:11.961 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8deb680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deb9c0> (PID 611)

2/14/15 9:56:11.965 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dee970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deec30> (PID 611)

2/14/15 9:56:11.970 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df1aa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df1d60> (PID 611)

2/14/15 9:56:11.975 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e3f440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e3f6e0> (PID 611)

2/14/15 9:56:11.980 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f51060> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f51470> (PID 611)

2/14/15 9:56:11.985 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb01b1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb01c530> (PID 611)

2/14/15 9:56:11.990 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df5210> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df5600> (PID 611)

2/14/15 9:56:11.994 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df8580> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df8840> (PID 611)

2/14/15 9:56:11.999 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dfb6b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dfb970> (PID 611)

2/14/15 9:56:12.004 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb020720> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb020bb0> (PID 611)

2/14/15 9:56:12.009 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e136f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e13ff0> (PID 611)

2/14/15 9:56:12.014 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e429b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e42c30> (PID 611)

2/14/15 9:56:12.019 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb023b20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb023de0> (PID 611)

2/14/15 9:56:12.023 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e45950> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e465a0> (PID 611)

2/14/15 9:56:12.028 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb026c70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb026f30> (PID 611)

2/14/15 9:56:12.033 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb104ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb104fd0> (PID 611)

2/14/15 9:56:12.038 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb029dc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02a5f0> (PID 611)

2/14/15 9:56:12.043 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb1086d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb107f50> (PID 611)

2/14/15 9:56:12.048 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e49700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e49a00> (PID 611)

2/14/15 9:56:12.053 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f55380> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f55700> (PID 611)

2/14/15 9:56:12.057 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10bd10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10c150> (PID 611)

2/14/15 9:56:12.062 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10f0d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10f390> (PID 611)

2/14/15 9:56:12.067 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb02e890> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02eb30> (PID 611)

2/14/15 9:56:12.072 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb112710> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb112ac0> (PID 611)

2/14/15 9:56:12.077 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f58e40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f587e0> (PID 611)

2/14/15 9:56:12.082 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb115a50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb115d80> (PID 611)

2/14/15 9:56:12.087 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb032970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb032c30> (PID 611)

2/14/15 9:56:12.091 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e4c900> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e4d540> (PID 611)

2/14/15 9:56:12.096 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb119840> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb119ca0> (PID 611)

2/14/15 9:56:12.101 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11cc30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb11cef0> (PID 611)

2/14/15 9:56:12.106 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11fd60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb120020> (PID 611)

2/14/15 9:56:12.111 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb122e90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb123150> (PID 611)

2/14/15 9:56:12.116 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb036e20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb037330> (PID 611)

2/14/15 9:56:12.120 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb125fc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb126280> (PID 611)

2/14/15 9:56:12.125 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb129160> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb129420> (PID 611)

2/14/15 9:56:12.130 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e50d90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e50ea0> (PID 611)

2/14/15 9:56:12.135 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f5d590> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f5d7d0> (PID 611)

2/14/15 9:56:12.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03b670> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03bb80> (PID 611)

2/14/15 9:56:12.145 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12ca30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb12cd10> (PID 611)

2/14/15 9:56:12.149 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03ef90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03f380> (PID 611)

2/14/15 9:56:12.154 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb042310> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0425d0> (PID 611)

2/14/15 9:56:12.159 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb045440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb045700> (PID 611)

2/14/15 9:56:12.164 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12fc80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb1313d0> (PID 611)

2/14/15 9:56:12.168 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb048a80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb048e30> (PID 611)

2/14/15 9:56:25.375 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb131990> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb134ac0> (PID 611)

2/14/15 9:56:26.174 PM locationd[54]: Location icon should now be in state 'Active'

2/14/15 9:56:37.238 PM locationd[54]: Location icon should now be in state 'Inactive'

2/14/15 9:56:45.034 PM locationd[54]: Location icon should now be in state 'Active'

2/14/15 9:57:31.720 PM Spotlight[230]: Hang timer fired; exiting

2/14/15 9:57:31.721 PM SystemUIServer[201]: Spotlight: Service connection interrupted!

2/14/15 9:57:31.722 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid

2/14/15 9:57:47.065 PM Spotlight[624]: applications query - started

2/14/15 9:57:47.093 PM Spotlight[624]: applications query - finished in 0.028 seconds

2/14/15 9:58:05.005 PM locationd[54]: Location icon should now be in state 'Inactive'

2/14/15 10:03:51.071 PM loginwindow[64]: ERROR | +[LWNotifyServer shutdown] | LWNotifyServer shutdown called with server nil

2/14/15 10:04:15.540 PM loginwindow[64]: ERROR | -[SessionLogoutManager quitFinder] | Attempt to set quit finder when alreay set, phase: 6

2/14/15 10:04:17.351 PM garcon[339]: host connection <NSXPCConnection: 0x60800010b760> connection from pid 202 invalidated

2/14/15 10:04:17.352 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid

2/14/15 10:04:17.368 PM loginwindow[64]: Login Window point of no return

2/14/15 10:04:17.832 PM UserEventAgent[16]: Captive: [UserAgentDied:143] User Agent @port=74767 Died

2/14/15 10:04:18.167 PM lsuseractivityd[314]: [SFActivityAdvertiser] ERROR: lost XPC connection

2/14/15 10:04:18.168 PM lsuseractivityd[314]: [SFContinuityScanManager] ERROR: lost XPC connection

2/14/15 10:04:19.419 PM sessionlogoutd[649]: sessionlogoutd Launched

Feb 18, 2015 8:48 AM in response to Megindoe

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1247 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 150 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:per sec:ms/s:KiB/s:%:total:MB:total' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%d MB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~/P.+ts:/&&$2>'${p[19]}') { print $1" "int($2);} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out 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n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+5;i++)u[i]=u[2];split("'"${k[28]}"'",l,":");for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[6]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' print\ system --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|commit - no t|deprec|Goog|realp|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM Bundles{,' (new)'} Trust\ settings );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99; for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 65 6 76 13;D2 45 20 52 66;D4 66 7 77 14;D4 17 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 25 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 59 4 65 76 91;D4 63 4 19 44 75 95 96;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 12;D4 15 5 72 12;C4;};D4 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 18 31 107 94 74||{ B2&&A1 18 26 94 74;}&&{ B7 11;B4 0 0 11;C3 23;};A1 18 26 94;B7 11;B4 0 0 11;C3 24;D4 60 14 66 92;D4 58 14 67 93;D4 26 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108; A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec

Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Feb 18, 2015 6:31 PM in response to Linc Davis

Your instructions are amazingly clear thank you.


Start time: 08:51:54 02/19/15



Revision: 1247



Model Identifier: MacBookPro9,2

System Version: OS X 10.10.2 (14C109)

Kernel Version: Darwin 14.1.0

Time since boot: 21:41



UID: 501



FileVault 2: On



Listeners



launchd: 895



Diagnostic reports



2015-01-31 garcon crash

2015-02-04 Google Chrome crash

2015-02-04 garcon crash

2015-02-09 Google Chrome crash

2015-02-09 garcon crash

2015-02-13 Finder crash

2015-02-13 Finder crash*

2015-02-13 Microsoft Word hang

2015-02-13 garcon crash x2

2015-02-14 CleanMyMac 2 hang

2015-02-14 garcon crash

2015-02-16 Activity Monitor crash

2015-02-16 Image Capture hang

2015-02-16 Microsoft Word hang

* Code injection



I/O errors



disk4s2: I/O error 1



Volumes



disk1: /



Shutdown codes



-128 1

-60 1



Kernel log



Feb 15 19:30:15 Limiting closed port RST response from 252 to 250 packets per second

Feb 15 19:33:33 Limiting closed port RST response from 256 to 250 packets per second

Feb 15 19:34:53 Limiting closed port RST response from 416 to 250 packets per second

Feb 15 19:53:36 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)

Feb 16 01:20:57 ARPT: 23729.363593: MacAuthEvent en1 Auth result for: c0:4a:00:eb:ad:0e Auth request tx failed

Feb 16 01:21:02 ARPT: 23734.369265: MacAuthEvent en1 Auth result for: c0:4a:00:eb:ad:0e Auth request tx failed

Feb 16 01:21:07 ARPT: 23739.401323: MacAuthEvent en1 Auth result for: c0:4a:00:eb:ad:0e Auth request tx failed

Feb 16 01:21:12 ARPT: 23744.389659: MacAuthEvent en1 Auth result for: c0:4a:00:eb:ad:0e Auth request tx failed

Feb 16 10:39:00 Sleep failure code 0x00000000 0x11006700

Feb 16 10:39:00 Failed to open swap file 30

Feb 16 10:39:00 vm_swap_create_file failed @ 16 secs

Feb 16 12:28:29 PM notification timeout (pid 57, blued)

Feb 16 12:28:29 PM notification timeout (pid 57, blued)

Feb 16 12:28:29 PM notification timeout (pid 150, VDCAssistant)

Feb 16 12:28:29 PM notification timeout (pid 235, callservicesd)

Feb 17 14:25:48 PM notification timeout (pid 26, powerd)

Feb 18 09:31:15 Sleep failure code 0x00000000 0x1f006500

Feb 18 09:31:15 Failed to open swap file 30

Feb 18 09:31:15 vm_swap_create_file failed @ 20 secs

Feb 18 11:12:47 Sleep failure code 0x00000840 0x27006500

Feb 18 11:12:47 Failed to open swap file 30

Feb 18 11:12:47 vm_swap_create_file failed @ 37 secs

Feb 18 16:09:08 PM notification timeout (pid 26, powerd)

Feb 18 19:04:17 sync timed out: 60 sec

Feb 18 20:40:44 PM notification timeout (pid 26, powerd)



System log



Feb 19 08:41:28 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:41:28 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:41:28 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:41:28 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:48:32 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

Feb 19 08:50:03 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.

Feb 19 08:50:51 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.



Console log



Feb 13 17:35:55 mbloginhelper: Property list invalid for format: 200 (property lists cannot contain NULL)

Feb 13 17:42:37 nsurlstoraged: Process 305 does not have access to path /Users/USER/Library/Caches/qlmanage/Cache.db

Feb 13 17:54:28 mbpluginhost: Metadata.framework [Error]: mdsCopyStoreAttributes failed: (268451843) (ipc/rcv) timed out

Feb 13 18:10:37 ReportCrash: Invoking spindump for pid=845 wakeups_rate=1546 duration=30 because of excessive wakeups

Feb 13 18:11:45 ReportCrash: Invoking spindump for pid=939 wakeups_rate=2565 duration=18 because of excessive wakeups

Feb 14 19:53:27 ReportCrash: Invoking spindump for pid=370 wakeups_rate=2523 duration=18 because of excessive wakeups

Feb 14 19:53:45 ReportCrash: Invoking spindump for pid=370 wakeups_rate=14623 duration=4 because of excessive wakeups

Feb 14 19:54:28 ReportCrash: Invoking spindump for pid=407 wakeups_rate=4774 duration=10 because of excessive wakeups

Feb 14 20:33:03 ReportCrash: Invoking spindump for pid=607 wakeups_rate=201 duration=224 because of excessive wakeups

Feb 14 21:33:14 nsurlstoraged: NetworkStorageDB:_openDBWriteConnections: failed to open write connection to DB @ /Users/USER/Library/Caches/com.solidstatenetworks.host/Cache.db. Error=14. Cause=unable to open database file

Feb 14 21:33:14 nsurlstoraged: NetworkStorageDB:_openDBReadConnections: failed to open read connection to DB @ /Users/USER/Library/Caches/com.solidstatenetworks.host/Cache.db. Error=14. Cause=unable to open database file

Feb 15 18:50:05 nsurlstoraged: Process 307 does not have access to path /Users/USER/Library/Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent/Ca che.db

Feb 15 19:03:39 ReportCrash: Invoking spindump for pid=438 thread=6699 percent_cpu=92 duration=98 because of excessive cpu utilization

Feb 15 20:16:48 ReportCrash: Invoking spindump for pid=739 thread=29872 percent_cpu=92 duration=98 because of excessive cpu utilization

Feb 15 20:30:03 ReportCrash: Invoking spindump for pid=942 wakeups_rate=292 duration=155 because of excessive wakeups

Feb 15 20:45:15 ReportCrash: Invoking spindump for pid=1005 wakeups_rate=251 duration=180 because of excessive wakeups

Feb 15 21:02:36 ReportCrash: Invoking spindump for pid=1017 wakeups_rate=215 duration=210 because of excessive wakeups

Feb 16 10:49:14 ReportCrash: Invoking spindump for pid=334 wakeups_rate=849 duration=54 because of excessive wakeups



Daemons



com.adobe.fpsaud

com.anchorfree.ajaxserver

com.apple.installer.osmessagetracing

com.apple.watchdogd

com.microsoft.office.licensing.helper



Agents



com.adobe.AAM.Scheduler-1.0

com.adobe.AdobeCreativeCloud

- status: 78

com.apple.AirPortBaseStationAgent

com.macpaw.CleanMyMac2Helper.diskSpaceWatcher

com.macpaw.CleanMyMac2Helper.scheduledScan

com.macpaw.CleanMyMac2Helper.trashWatcher



User login items



Dropbox

- /Applications/Dropbox.app



Safari extensions



Searchme

- com.spigot.safari.searchme



iCloud errors



bird 28

CallHistorySyncHelper 9

cloudd 5

Safari 5

brctl 2



Continuity errors



sharingd 19

lsuseractivityd 8



Restricted files: 69



Lockfiles: 4



Contents of /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist

- mod date: Nov 9 01:57:06 2013

- checksum: 1431333249



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Sockets</key>

<dict>

<key>Listener</key>

<dict>

<key>SockType</key>

<string>stream</string>

<key>SockServiceName</key>

<string>895</string>

</dict>

</dict>

<key>WorkingDirectory</key>

<string>/Library/Application Support/Hotspot Shield/</string>

<key>Label</key>

<string>com.anchorfree.ajaxserver</string>

<key>Program</key>

<string>/Library/Application Support/Hotspot Shield/ajaxserver</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Hotspot Shield/ajaxserver</string>

</array>

</dict>



...and 1 more line(s)



Contents of /System/Library/Security/authorization.plist

- mod date: Oct 9 16:17:00 2014

- checksum: 2720110640



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>comment</key>

<string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.

allow rule: this is always allowed

&lt;key&gt;com.apple.TestApp.benign&lt;/key&gt;

&lt;string&gt;allow&lt;/string&gt;

deny rule: this is always denied

&lt;key&gt;com.apple.TestApp.dangerous&lt;/key&gt;

&lt;string&gt;deny&lt;/string&gt;

user rule: successful authentication as a user in the specified group(5) allows the associated right.

The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.

The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.

The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.

See remaining rules for examples.

</string>

<key>rights</key>

<dict>

<key></key>

<dict>

<key>class</key>

<string>rule</string>

<key>comment</key>



...and 1850 more line(s)



Contents of /private/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

- mod date: Dec 9 15:00:20 2014

- checksum: 3469280363



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Command</key>

<string>/Library/Application\ Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/switchboard.sh</string >

<key>OnDemand</key>

<false/>

<key>ServiceName</key>

<string>com.adobe.SwitchBoard.monitor</string>

</dict>

</plist>



Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

- mod date: Feb 14 19:54:29 2015

- checksum: 2611410819



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.diskSpaceWatcher</string>

<key>ProgramArguments</key>

<array>

<string>/usr/bin/open</string>

<string>-F</string>

<string>-g</string>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>--args</string>

<string>-watchDiskSpace</string>

</array>

<key>RunAtLoad</key>

<false/>

<key>StartInterval</key>

<integer>3600</integer>

</dict>

</plist>



Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist

- mod date: Feb 14 19:54:29 2015

- checksum: 1381498797



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.scheduledScan</string>

<key>ProgramArguments</key>

<array>

<string>/usr/bin/open</string>

<string>-F</string>

<string>-g</string>

<string>-n</string>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>--args</string>

<string>-scheduled</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartCalendarInterval</key>

<dict>

<key>Hour</key>

<integer>18</integer>

<key>Minute</key>

<integer>12</integer>

</dict>



...and 2 more line(s)



Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist

- mod date: Feb 14 19:54:29 2015

- checksum: 1472245677



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.trashWatcher</string>

<key>ProgramArguments</key>

<array>

<string>/usr/bin/open</string>

<string>-F</string>

<string>-g</string>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>--args</string>

<string>-watchTrash</string>

</array>

<key>RunAtLoad</key>

<false/>

<key>WatchPaths</key>

<array>

<string>/Users/USER/.Trash</string>

</array>

</dict>

</plist>



PrefPane



/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences



Bundles



/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Rescued Items/Missing Folder 4/Versions/37.0.2062.94/Google Chrome Framework.framework/Internet Plug-Ins/PDF.plugin

- org.chromium.pdf_plugin

/Rescued Items/Missing Folder 4/Versions/37.0.2062.94/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin

- com.macromedia.PepperFlashPlayer.pepper

/Rescued Items/Missing Folder 4/Versions/37.0.2062.94/Google Chrome Framework.framework/Internet Plug-Ins/ppGoogleNaClPluginChrome.plugin

- null

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms



Bundles (new)



/Applications/DiskWarrior.app

- com.alsoft.diskwarrior

/Applications/Utilities/Adobe Flash Player Install Manager.app

- com.adobe.flashplayer.installmanager

/Library/Application Support/Apple/BezelServices/AppleTopCaseHIDEventDriver.plugin

- com.apple.BezelServices.AppleTopCaseHIDEventDriver

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/System/Library/Accounts/Notification/CloudPhotoServicesNotificationPlugin.bund le

- com.apple.photos.CloudPhotoServicesNotificationPlugin

/System/Library/PrivateFrameworks/BatteryUIKit.framework

- com.apple.batteryuikit.BatteryUIKit

/System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Resource s/iCloud Drive.app

- com.apple.bird

/System/Library/PrivateFrameworks/ParsecUI.framework

- com.apple.ParsecUI

/System/Library/PrivateFrameworks/ParsecUI.framework/Versions/A/Support/Spotlig htNetHelper.app

- com.apple.metadata.SpotlightNetHelper

/Users/USER/Downloads/EtreCheck-2.app

- com.etresoft.EtreCheck

/Users/USER/Downloads/EtreCheck.app

- com.etresoft.EtreCheck

/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app

- com.macpaw.CleanMyMac-2-Helper



Library paths



/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

/Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib

/Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib

/Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/axlib.dylib

/Applications/Utilities/Adobe Application Manager/P7/IMSLib.dylib

/Applications/Utilities/Adobe Application Manager/P7/P7Native.dylib

/Applications/Utilities/Adobe Application Manager/P7/VulcanBridge.dylib

/Applications/Utilities/Adobe Application Manager/P7/VulcanMessage4.dylib

/Applications/Utilities/Adobe Application Manager/P7/VulcanMessage5.dylib

/Applications/Utilities/Adobe Application Manager/P7/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/P7/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P7/axlibv7.dylib

/Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib

/Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/CCM_UI.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib

/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib

/Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/CSXS-Installer-Hook.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/ServiceManager-Launcher.dylib

/Library/Application Support/Hotspot Shield/libafproxy.dylib

/Rescued Items/Missing Folder 28/Resources/lib/python2.7/dropbox_sqlite_ext/dropbox_sqlite_ext.dylib

/Rescued Items/Missing Folder 4/Versions/37.0.2062.94/libplugin_carbon_interpose.dylib

/Rescued Items/Missing Folder 51/Support/libmdworker.dylib

/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib



App extensions



com.getdropbox.dropbox.garcon



Installations



Metfone 3G: 12/18/14, 8:42 AM

Hotspot Shield: 11/18/14, 9:14 PM

LRTimelapse 3 addons: 10/16/14, 9:43 PM

Adobe Photoshop Lightroom 5.5: 10/16/14, 9:39 PM

Microsoft Office for Mac 2011: 9/22/14, 8:55 PM



Elapsed time (sec): 2170

Feb 18, 2015 7:49 PM in response to Megindoe

The startup drive is failing, or there is some other internal hardware fault. There will of course be nothing you can do about it until you get home. When you do, see below.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

By the way, others may chime in and tell you to remove "CleanMyMac" and the malicious "SearchMe" Safari extension. CleanMyMac is a scam and you should remove it, but not now. The less you do with the machine, the better, until it can be backed up. Removing the Safari extension is safe enough, but it won't have any effect on the problem.

Feb 19, 2015 6:14 AM in response to Linc Davis

My MBP is also very slow since the Yosemite upgrade....below is my etreCheck...can you help?...thanks

EtreCheck version: 2.1.8 (121)

Report generated February 19, 2015 at 9:02:08 AM EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,3

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 76


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 256 MB


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 3 days 1:11:11


Disk Information: ℹ️

Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 319.21 GB (11.72 GB free) (Low!)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.silabs.driver.SiLabsUSBDriver (1.0.23) [Click for support]


Startup Items: ℹ️

PKard: Path: /Library/StartupItems/PKard

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.thursby.pkard.tokendagent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.divx.agent.postinstall.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

TomTom MySports Connect Application Hidden (/Applications/TomTom MySports Connect.app)

iTunesHelper UNKNOWN Hidden (missing value)

Skype UNKNOWN Hidden (missing value)

Garmin ANT Agent UNKNOWN Hidden (missing value)

splash UNKNOWN Hidden (missing value)

Mail Application Hidden (/Applications/Mail.app)

Spotify Application Hidden (/Applications/Spotify.app)

K9-MacOptimizer Application (/Users/[redacted]/.Trash/K9-MacOptimizer.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.2 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Click for support]

GarminGpsControl: Version: 2.9.3.0 Release [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Click for support]


Safari Extensions: ℹ️

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 307.50 GB

Destinations:

Time Machine Backups [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 307.50 GB X 3)


Top Processes by CPU: ℹ️

7% WindowServer

1% plugin-container

0% airportd

0% fontd

0% notifyd


Top Processes by Memory: ℹ️

404 MB firefox

331 MB com.apple.WebKit.WebContent

86 MB WindowServer

69 MB Safari

52 MB Finder


Virtual Memory Information: ℹ️

400 MB Free RAM

1.19 GB Active RAM

875 MB Inactive RAM

855 MB Wired RAM

8.62 GB Page-ins

231 MB Page-outs

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Macbook pro started running incredibly slow and I am getting the spinning beach ball of death across all applications.

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