Evans1952
Level 1 (0 points)

Q: How do I delete an old Apple ID when I've forgotten the Password

I want to delete an old Apple ID but have forgotton the password. I've gone back to my maiden name and thought I'd delted the old ID but icloud wont sync photostream to my new ID not will my iphone 4 calendar any longer sync to my iPad and I keep getting a box for my old ID but cant remember the password. I've put in every password I've ever used but it says they're all wrong. This is driving me nuts, I swear I'm going to get  a Galaxy next and not an iPad!!! I don't have this problem on my lap top.

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.1.5, also iPad and lap top

Posted on Feb 18, 2015 3:05 AM

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Evans1952

Q: How do I delete an old Apple ID when I've forgotten the Password

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  • Helpful answers

  • by Brett L,

    Brett L Brett L Feb 19, 2015 7:52 AM in response to Evans1952
    Community Specialists
    Feb 19, 2015 7:52 AM in response to Evans1952

    Hi Evans1952,

     

    When you start to use a different Apple ID you will need to sign in to different services with the new ID individually, as it is possible to use multiple Apple IDs at one time. See this article for how to change various services -

     

    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support

     

    If you need to get into the old Apple ID but can not remember the password, use the steps in this article to reset the password -

     

    If you forgot your Apple ID password - Apple Support

     

    You may find it easier to change the information associated with your old Apple ID rather than creating a new one. See this article for how to do so -

     

    Change your Apple ID - Apple Support

     

    Thanks for using Apple Support Communities.

     

    Sincerely,

     

    Brett L 

  • by gail from maine,

    gail from maine gail from maine Feb 19, 2015 8:00 AM in response to Evans1952
    Level 7 (27,055 points)
    iCloud
    Feb 19, 2015 8:00 AM in response to Evans1952

    Photo Stream and Calendar will not sync to your new Apple/iCloud ID. They are tied to the old one. You cannot delete an Apple ID, all you can do is stop using it. However, the iCloud account associated with that ID and all of its contents will not be accessible using that new Apple/iCloud ID - two different accounts.

     

    Also, any purchases you made with the old ID will remain tied to that old ID. They cannot be transferred to a different Apple account.

     

    Your best bet is to go to Manage your Apple ID and change the email address for your existing Apple ID to whatever it is you want it to be (unless it is an Apple Domain email address - @me.com, @mac.com, etc.). However, if you have already used that email address for the new ID you set up, it won't be available to be used for your updated one: Apple - My Apple ID

     

    If you want to use the email address you set up the new Apple ID with, you can contact Apple Support to see if they can delete that new account so you can use the email address you assigned to it:

     

    ACCOUNT SECURITY CONTACT NUMBERS

     

    If you are having issues signing off your old ID because you don't remember the password, you can reset that password by going to the first link listed above and clicking on Reset Password. If you don't remember the answers to your Security Questions, you can contact Apple Support at the second link posted above to have them reset.

     

    Cheers,

     

    GB