Gdad_Edw

Q: When connecting an HDMI adapter I get the message This device is not supported by this ipad

WWhen I connect the adapter vis an HDMI cable to my TV, I see the image of my IPad then I get the error message about not supported and the TV displays No Signal. I have a multifunction adapter that works although the connection on it is fiddly. I Use an IPad 2 with the latest version of IOS .

iPad 2, iOS 8.1.3

Posted on Feb 18, 2015 3:13 AM

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Q: When connecting an HDMI adapter I get the message This device is not supported by this ipad

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  • by Jason L,

    Jason L Jason L Feb 19, 2015 7:54 AM in response to Gdad_Edw
    Community Specialists
    Feb 19, 2015 7:54 AM in response to Gdad_Edw

    Howdy Gdad_Edw,

    Welcome to Apple Support Communities.

     

    Take a look at the article linked below, it provides information and troubleshooting tips that can help you resolve the no video issue with your Apple Digital AV Adapter and your iPad.

    About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

    Troubleshooting

    If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:

     

    • Disconnect and reconnect the adapter from the iOS device and display.
    • Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.
    • Remove any VGA or HDMI extension cables or converters.
    • Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.
    • Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.

     

    Ciao,

    -Jason