Why do I get an Error 7 when trying to install iTunes 12?
iTunes 11 worked great; however, when I try to install iTunes 12, I get an error message that states that Apple Mobile has not started correctly.
Dell N5030 laptop, Windows 7
User profile for user:
Brett L
User level:
Community Specialist
Hi Linda,
If you are having an issue with installing iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
If you can't install or update iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L