Q: iTunes on win 8.1 problem

I've seen people complain about iTunes on windows 8.1 but could not find my problem. Every time I enter iTunes and click on settings iTunes just freezes and says not responding. I tried everything but every time the same.

ASUS laptop, Windows 8, Win 8.1 64 bit, 8 GB, i7, GTX 970M

Posted on Feb 18, 2015 10:45 AM

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by joe_7399,

joe_7399 Feb 19, 2015 11:10 AM in response to lovrep2
Community Specialists

Feb 19, 2015 11:10 AM in response to lovrep2

Hello lovrep2,

Welcome to the Apple Support Communities!

I understand that iTunes is not working as expected on your Windows computer and is becoming unresponsive. In this situation, I would recommend reading over and working through the troubleshooting steps within the attached article.

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support

Have a great day,
Joe
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