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Ipod shuffle (4th gen) is not recognized by computers.

hello! Ive got ipod shuffle (4th gen) and here is my problem - computers cannot recognize my device. I checked it on few ones and when i connect it to the usb port, ipod is charging. Windows 8 and itunes doesnt recognize it. Iu used to work fine for me for quite long time, but now i cannnot do anything. Ive tried every tasks from apple support and it still doesnt work. please help. thank you

iPod shuffle, Windows 8

Posted on Feb 18, 2015 12:58 PM

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1 reply

Feb 19, 2015 1:31 PM in response to baku_k

Hello there baku_k,


It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:


Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant


Thank you for using Apple Support Communities.

All the very best,

Sterling

Ipod shuffle (4th gen) is not recognized by computers.

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