My Macbook Pro is running very slowly, how do i fix it?

It used to run fine, but soon it became slower, and slower. Here is my EtreCheck


Problem description:

My computer is running very slow, i don’t know why it is. It used to be fine


EtreCheck version: 2.1.8 (121)

Report generated February 18, 2015 6:02:37 PM EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 164


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

Mac OS X 10.7.5 (11G63) - Time since boot: 119 days 2:55:20


Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 319.21 GB (286.97 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Google Chrome Application (/Applications/Google Chrome.app)

Spotify Application (/Applications/Spotify.app)


Internet Plug-ins: ℹ️

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

2% WindowServer

2% Google Chrome

1% Skype

1% Microsoft Word

0% Dropbox


Top Processes by Memory: ℹ️

180 MB Google Chrome

153 MB Google Chrome Helper

125 MB Skype

90 MB Microsoft Word

69 MB WindowServer


Virtual Memory Information: ℹ️

65 MB Free RAM

1.92 GB Active RAM

916 MB Inactive RAM

1.39 GB Wired RAM

150.95 GB Page-ins

21.58 GB Page-outs

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Feb 18, 2015 3:08 PM

Reply
9 replies

Feb 18, 2015 3:20 PM in response to frogsam5

Add more RAM or don't run as many applications concurrently.


Pre-Mavericks


Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.


Mavericks and later


Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.


Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Reinstalling OS X Without Erasing the Drive


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Also see:


Reinstall OS X Without Erasing the Drive


Choose the version you have installed now:



OS X Mountain Lion- Reinstall OS X



Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Feb 18, 2015 6:44 PM in response to frogsam5

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Feb 19, 2015 2:31 PM in response to Linc Davis

2/19/15 5:26:11.014 PM applepushserviced: <APSCourier: 0x7f8132304c10>: Stream error occurred for <APSTCPStream: 0x7f81320072e0>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)

2/19/15 5:26:11.214 PM configd: network configuration changed.

2/19/15 5:26:11.306 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe

2/19/15 5:26:11.306 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on azhome because it is protected and not on the exception list

2/19/15 5:26:11.307 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown

2/19/15 5:26:11.309 PM configd: network configuration changed.

2/19/15 5:26:11.355 PM Dropbox: (ipc/send) invalid destination port: CGSDisableUpdateForConnections: Failed

2/19/15 5:26:11.355 PM Dropbox: (ipc/send) invalid destination port: CGSReenableUpdateForConnections: Failed

2/19/15 5:26:11.356 PM Dropbox: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

2/19/15 5:26:11.356 PM Dropbox: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

2/19/15 5:26:11.356 PM Dropbox: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

Feb 19, 2015 4:22 PM in response to frogsam5

Back up all data.

Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:

8.8.8.8

8.8.4.4

That's Google DNS. Click OK, then Apply.

In Safari, select

Safari ▹ Preferences... Privacy Remove All Website Data

and confirm. If you’re using another browser, empty the cache. Test. Any difference?

Notes:

1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.

2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Feb 19, 2015 6:16 PM in response to Linc Davis

Linc Davis Hello, I saw that you could help me frogsam5 I hope you can help me too.

My macbook pro is very slow all the time I get the cursor to the field of colors how can I fix it ?, I'm from Mexico and used a translator to enter forum united states



here I leave my diagnosis


Problem description:

slow


EtreCheck version: 2.1.8 (121)

Report generated 19 de febrero de 2015 19:38:43 GMT-6

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 572


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:35:43


Disk Information: ℹ️

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (298.02 GB free)

Encrypted AES-XTS Unlocked Paused

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Toshiba External USB 3.0 750.16 GB

MendivilPSY (disk2s1) /Volumes/MendivilPSY : 750.05 GB (144.87 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Aplicación (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

2% WindowServer

0% usbd

0% cloudd

0% Safari

0% com.apple.speech.speechsynthesisd


Top Processes by Memory: ℹ️

588 MB com.apple.WebKit.WebContent

94 MB Safari

73 MB mds_stores

64 MB WindowServer

43 MB Finder


Virtual Memory Information: ℹ️

416 MB Free RAM

1.83 GB Active RAM

1.41 GB Inactive RAM

638 MB Wired RAM

1.04 GB Page-ins

25 KB Page-outs


Diagnostics Information: ℹ️

Feb 19, 2015, 07:01:39 PM Self test - passed

Feb 18, 2015, 10:03:32 PM /Library/Logs/DiagnosticReports/Finder_2015-02-18-220332_[redacted].cpu_resourc e.diag [Click for details]

Feb 18, 2015, 09:08:20 PM /Library/Logs/DiagnosticReports/Finder_2015-02-18-210820_[redacted].cpu_resourc e.diag [Click for details]

Feb 18, 2015, 09:07:56 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-02-18-210756_[redacted].crash

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Macbook Pro is running very slowly, how do i fix it?

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