Itunes won't install

I keep trying to install Itunes but no matter what I do this always pops up.

User uploaded file

What do I do?

Windows 7

Posted on Feb 18, 2015 6:27 PM

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1 reply

Feb 20, 2015 7:07 AM in response to echo1667

Hello echo1667,


Thanks for contributing to the Apple Support Communities.


It sounds like the Apple Mobile Device Service (AMDS) is not working on Windows 7 after installing iTunes.


You can use the steps in this article to troubleshoot this error message:


iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support


Scroll down to the section called "Verify that the Apple Mobile Device USB Driver is installed - Windows Vista, Windows 7, and Windows 8." You will find several good steps to help troubleshoot the AMDS.


Best Regards,


Jeremy

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Itunes won't install

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