mehrvarz

Q: Blackberry Q10 stops syncing with icloud contacts

We have a BB Q10 on Verizon and although I am able to add my icloud acct to the device to access email, contacts and calendar, contacts stops synching after a few days consistently.  I have removed the icloud account and added again but it stops synching after a few days.  More specifically, I have 654 contacts.  After a few days, it will only show me 30 or 40 contacts.  No rhyme, no reason.  Please help.

iMac 20", Mac OS X (10.6)

Posted on Feb 18, 2015 3:30 PM

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Q: Blackberry Q10 stops syncing with icloud contacts

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  • by alex_h1,

    alex_h1 alex_h1 Feb 20, 2015 6:28 AM in response to mehrvarz
    Community Specialists
    Feb 20, 2015 6:28 AM in response to mehrvarz

    Hello mehrvarz,

     

    Thanks for using Apple Support Communities.

     

    From your post I see that you're trying to get the iCloud Mail, Contacts, and Calendars to function on your Blackberry Q10.  In order to use all of these features on a mobile device, the device itself needs to fit the requirements below.

     

    To use iCloud, you need at least iOS 5 on iPhone 3GS, iPod touch (3rd generation), iPad, or iPad mini; or at least OS X Lion v10.7.5 on a Mac.

     

    System requirements for iCloud - Apple Support

     

    Take care,

    Alex H.