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Feb 20, 2015 7:23 AM in response to nongsaoby alex_h1,Howdy nongsao,
Thanks for using the Apple Support Communities.
If the display of your iPhone is a solid black screen, then I'd like you to please follow the directions below to troubleshoot the issue.
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Have a great weekend,
Alex H.
