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I cannot get my remote to work and move to the left it only moves up and down

I have the aluminum remote.

It was working fine.

Then I starting having problems selecting letters in the search mode.

Now I can get the remote to move to the left or right it only goes up and down.

I cannot get to settings to try to repair the remote.

I have changed batteries.


I have unplugged the whole unit from the power and replugged it in after waiting awhile.


Help


Very frustrating


Ron M.


<Edited By Host>

Posted on Feb 18, 2015 7:36 PM

Reply
2 replies

Feb 20, 2015 7:41 AM in response to mossman566

Hello mossman566,


Welcome to the Apple Support Communities!


I understand that your Apple Remote is not working when you press the left or right directions. It sounds like you have completed some great troubleshooting already, but I would suggest to read over the attached article for further information. Depending what device you are using your Apple Remote with, there may be different troubleshooting steps.


Troubleshooting the Apple Remote - Apple Support


Have a great day,

Joe

I cannot get my remote to work and move to the left it only moves up and down

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