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Tantoh

Level 1 (0 points)

Q: itunes will not recognise my device iphone 5s, pls can some one help???

itunes will not recognise my device iphone 5s, pls can some one help???

iPhone 5s, iOS 8.1.1

Posted on Feb 19, 2015 5:48 AM

I have this question too

Q: itunes will not recognise my device iphone 5s, pls can some one help???

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by joe_7399,

joe_7399 Feb 20, 2015 11:20 AM in response to Tantoh
Community Specialists

Feb 20, 2015 11:20 AM in response to Tantoh

Hello Tantoh,

Welcome to the Apple Support Communities!

I understand that your iPhone is not being recognized by iTunes when you connect it. To help resolve this situation, please read over and work through the steps outlined in the attached article.

If you don't see your connected device in iTunes for Mac - Apple Support

Have a great day,
Joe
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by Tantoh,

Tantoh May 18, 2015 4:10 AM in response to joe_7399
Level 1 (0 points)

May 18, 2015 4:10 AM in response to joe_7399

it did not work for me ,i think the problem is with my phone cause i have tried connecting on other computers,still it will not b recognise on itunes
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by Mike Williams4,

Mike Williams4 May 18, 2015 8:33 AM in response to joe_7399
Level 1 (22 points)

Mac OS X

May 18, 2015 8:33 AM in response to joe_7399

I have the same problem. No icon appears on iTunes
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