Q: Static disturbance noise during call iphone6

I Bought a new I phone 6 , there is static disturbance sound coMing during call which is very annoying. This disturbing sound is max at the start of call and gradually reduces as the call progress. At times it so high that you cannot hear anything from the other end. I tried switch on /off, reset all settings , tried other sim but this sound persists. Kindly advise remedy

iPhone 6, iOS 8.1.2

Posted on Feb 19, 2015 7:59 AM

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Q: Static disturbance noise during call iphone6

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by joe_7399,

joe_7399 Feb 20, 2015 12:50 PM in response to aman2ken
Community Specialists

Feb 20, 2015 12:50 PM in response to aman2ken

Hi aman2ken,

Welcome to the Apple Support Communities!

I understand that you are hearing static or crackling noises on your iPhone 6 while on a call. If you hear this static noise from the receiver, not the speaker, please follow the troubleshooting steps outlined in the first attached article.

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

If the static happens while you are using the speaker, please use the following troubleshooting steps.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Best regards,
Joe
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Q: Static disturbance noise during call iphone6

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