epstein1

Level 1 (0 points)

Q: iTunes charging my credit card and gift card for the same purchases

received a 15$ gift card redeemed it on my iTunes its all gone and charges show on my credit card what gives?

Posted on Feb 19, 2015 9:18 AM

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Q: iTunes charging my credit card and gift card for the same purchases

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by brenden dv,

brenden dv Feb 20, 2015 1:53 PM in response to epstein1
Community Specialists

Feb 20, 2015 1:53 PM in response to epstein1

Hi epstein1,

If there appears there may be issues about how your gift credits are being applied in the iTunes Store, you may find the information in the following articles helpful:

How iTunes Store purchases are billed - Apple Support
See your purchase history in the iTunes Store - Apple Support
iTunes - Account & Billing - Apple Support

Regards,
- Brenden
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