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we cant update iphone 5s after itunes connect error 27 will be apperar

please inform us what happen for my iphone

after update we see error 27 and update is stop

after we uas restore and update we see error 9

Posted on Feb 19, 2015 10:27 AM

Reply
4 replies

Feb 19, 2015 10:58 AM in response to kasraeng

Error 27 is a hardware issue. It means that your device or computer may have a hardware issue that's preventing the update or restore from completing.
1.Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
2.Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
3.Confirm that your security software and settings are allowing communication between your device and update servers.
4.If you still see the error message when you update or restore, contact Apple support.


Error 9 is an issue with your security software. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device. Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.

Resolve iOS update and restore errors - Apple Support

we cant update iphone 5s after itunes connect error 27 will be apperar

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