Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have inmessagealert.com and cannot get ride of this alert. Tells me to call a number to remove the virus

in Safari I have a pop up message "inmessagealert.com" that says a Potential Threat Detected warning and is asking me to call a number for assisatance on how to remove the virus and then I press okay, any other solution does not work even if I close Safari and come back the message is still there, so I cannot use Safari at all


thanks

Thunderbolt Display (27-inch), iOS 8.1.3

Posted on Feb 19, 2015 1:23 PM

Reply
Question marked as Best reply

Posted on Feb 19, 2015 1:25 PM

It's a scam.

Force quit Safari and then press Shift key and relaunch Safari.

11 replies

Nov 5, 2015 4:57 PM in response to Momware

I got the same issue and I called the number. They access my computer and after 5 minutes, they said that I should pay 199$ to fix the problem but I refused and I disconnect the desktop connection. Now by seeing these conversations, I don't know if my laptop is secure or not. Could anyone please help me how to find out?

Nov 5, 2015 5:58 PM in response to amineh58

Momware wrote:


I Just had this same problem. Have done all the above now new message says "browser crash report call Apple 844-441-7440". Now what do I do???? Please help



Read Phony "tech support" / "ransomware" popups and web pages.


amineh58 wrote:


I got the same issue and I called the number. They access my computer ... I don't know if my laptop is secure or not. Could anyone please help me how to find out?


If you granted criminals access to your Mac, it should no longer be considered secure.


Start your own Discussion, so that you can evaluate your options.

i have inmessagealert.com and cannot get ride of this alert. Tells me to call a number to remove the virus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.