Nestor Holynskyj

Q: Notify Me function in Find Friends app

Has anyone been able to get the "Notify Me" feature to work in the Find Friends app?  I believe I've made all the appropriate adjustments in Settings as well as the app itself.  However, when the friend arrives at the destination I selected, the app does nothing other than unselect the "Notify Me" button.  No alerts or notifications appear anywhere.

Posted on Feb 19, 2015 5:08 PM

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Q: Notify Me function in Find Friends app

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  • by joe_7399,

    joe_7399 joe_7399 Feb 21, 2015 8:14 AM in response to Nestor Holynskyj
    Community Specialists
    Feb 21, 2015 8:14 AM in response to Nestor Holynskyj

    Greetings Nestor Holynskyj,

     

    I understand that the Find My Friends notifications are not working the way you would expect. In this situation, I would first recommend reading over the attached article to verify Find My Friends is set up correctly. You mentioned that you have already worked through the settings, so if everything mentioned in the article is already correct on your devices, please let me know.

     

    Find My Friends: Frequently asked questions - Apple Support

     

    Cheers,

    Joe

  • by Nestor Holynskyj,

    Nestor Holynskyj Nestor Holynskyj Feb 21, 2015 8:34 AM in response to joe_7399
    Level 1 (121 points)
    Mac OS X
    Feb 21, 2015 8:34 AM in response to joe_7399

    Joe:
    Thanks for the reply but please understand that the article doesn't address my question at all (nor does it really provide any details on settings, etc.)  For the record, here is what I've set up:

    • I am properly logged in with my iCloud and I am able to the current location of the friend that I am following.  This gets updated every 30 seconds or so.  So that part works.
    • In the iPhone settings area under "Find Friends" have selected "Allow Notifications", 5 notifications in "Notification Center" and "Sounds", "Badge App Icon", and "Show on Lock Screen" are all enabled.
    • In "Find Friends", once I see the map with the friend's location, I click on the "Notify Me" button which then asks if I want to notified when the friend leaves or arrives at a given location.  That in turn takes me back to the map screen where I see the "Notify Me" button.  Doesn't matter what option I choose (i.e., where leaves or arrive)--nothing happens.
    • Therein lies the problem.

     

    Am I supposed to have the Find Friends open all the time or is the notification also supposed to work in the background.  I have tried both approaches and neither yields any kind of notification.

     

    Hope this helps.

  • by joe_7399,

    joe_7399 joe_7399 Feb 21, 2015 9:37 AM in response to Nestor Holynskyj
    Community Specialists
    Feb 21, 2015 9:37 AM in response to Nestor Holynskyj

    Hello Nestor Holynskyj,

     

    Thank you for the extra information about your situation. Due to the nature of your issue you may find more information by using another one of Apple's support resources.

     

    https://getsupport.apple.com/GetproductgroupList.action

     

    Best regards,

    Joe

  • by JimHKuo,

    JimHKuo JimHKuo May 10, 2015 2:39 PM in response to Nestor Holynskyj
    Level 1 (75 points)
    May 10, 2015 2:39 PM in response to Nestor Holynskyj

    I have an identical issue and have tried everything but nothing worked...

     

    Things I tried:

     

    1. Toggle bluetooth, WIFI on/off

    2. Remove and readd friends

    3. Login/out iCloud account

     

    I am able to track my friends and my friends can see my location. Find my friends notification is enabled in notification center, however, the notification remains inactive.

  • by JimHKuo,

    JimHKuo JimHKuo May 12, 2015 1:06 PM in response to JimHKuo
    Level 1 (75 points)
    May 12, 2015 1:06 PM in response to JimHKuo

    Find my friends notifications suddenly start to work today without me doing anything...

  • by Nestor Holynskyj,

    Nestor Holynskyj Nestor Holynskyj May 12, 2015 2:57 PM in response to JimHKuo
    Level 1 (121 points)
    Mac OS X
    May 12, 2015 2:57 PM in response to JimHKuo

    I had just upgraded this morning and had high hopes when I saw your message later in the day.  Sadly, I still have the same problem.  I saw my friend change location but no notification ever came up.  I had contacted Apple and spoke with a few folks but they couldn't figure it out.  More to the point, none of them were even very familiar with the app or its functionality, so it was a learning experience all around.  Eventually they seem to have lost interest because I never got the promised call back from them....

  • by kerryandjohn,

    kerryandjohn kerryandjohn May 28, 2015 8:31 PM in response to Nestor Holynskyj
    Level 1 (0 points)
    May 28, 2015 8:31 PM in response to Nestor Holynskyj

    Nestor,

     

    Was there any resolution found for this issue? I have been trying to find the proper solution for the 'Notify Me' functionality within Find My Friends and there does not seem to be any definitive solution.

     

    Thank you.

  • by Nestor Holynskyj,

    Nestor Holynskyj Nestor Holynskyj May 29, 2015 5:06 AM in response to joe_7399
    Level 1 (121 points)
    Mac OS X
    May 29, 2015 5:06 AM in response to joe_7399

    Sadly, no....

  • by Styna,

    Styna Styna May 29, 2015 9:25 AM in response to Nestor Holynskyj
    Level 1 (45 points)
    May 29, 2015 9:25 AM in response to Nestor Holynskyj

    This doesn't solve the Apple's Find Me issue, but Glympse third-party app is good for location sharing.

  • by kerryandjohn,

    kerryandjohn kerryandjohn May 29, 2015 7:44 PM in response to Nestor Holynskyj
    Level 1 (0 points)
    May 29, 2015 7:44 PM in response to Nestor Holynskyj

    Thank you for the update.

  • by kerryandjohn,

    kerryandjohn kerryandjohn May 29, 2015 7:46 PM in response to Styna
    Level 1 (0 points)
    May 29, 2015 7:46 PM in response to Styna

    Thank you--I'll check it out.

  • by Nirvana98109,

    Nirvana98109 Nirvana98109 Jan 4, 2016 8:40 AM in response to Nestor Holynskyj
    Level 1 (1 points)
    Jan 4, 2016 8:40 AM in response to Nestor Holynskyj

    Notifications are not working in Find My Friends for me either. They used to work. I REALLY wish Apple would come out with a ios point release that focuses on bugs. There are SO many bugs these days.

  • by D.A.Fox,

    D.A.Fox D.A.Fox Jan 14, 2016 9:19 AM in response to Nirvana98109
    Level 1 (0 points)
    Jan 14, 2016 9:19 AM in response to Nirvana98109

    Wow, over a year and no solid answer to this problem.  I guess just to chime in, iPhone 6+ iOS 9.2.  Have never in the time I've been using Find Friends ever gotten a notification. Not once, which is sad because outside that it seems to be a really good program.