drodgers106

Q: Is it true that After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks Store or did I just receive a phishing email?

I just received the following email.....Is this legit? Makes no sense.

 

Dear iTunes Customer,

 

Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store.

 

After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks Store. In order to continue using store features, including the ability to access your previously purchased content, you must transition from signing in with your AOL Username to signing in with an Apple ID.

 

To make this transition, simply sign in once more with your AOL Username to iTunes on your Mac or PC. You will automatically be taken through a few short steps to complete the process.

 

When the process is complete, your new Apple ID will allow you to continue to purchase and download music, movies, TV shows, apps, books, and more. Additionally, your Apple ID will allow you to access other Apple services, such as iCloud and the Apple Online Store.

 

This transition does not affect any AOL services you may be using with your AOL Username.

 

AOL Usernames which have not been transitioned to Apple ID will permanently lose access to the iTunes Store, App Store, and iBooks Store after March 30, 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.

 

To learn more about this transition, visit support.apple.com/kb/HT204268.

 

Regards,

 

The iTunes Store team

iPhone 4, iOS 7

Posted on Feb 19, 2015 7:23 PM

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Q: Is it true that After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks ... more

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  • by gail from maine,

    gail from maine gail from maine Feb 19, 2015 7:35 PM in response to drodgers106
    Level 7 (25,764 points)
    iCloud
    Feb 19, 2015 7:35 PM in response to drodgers106

    Since the instructions tell you to sign onto your iTunes account with your AOL ID, it sounds legit. If you were asked to click on a link to change it, that would be a red flag. But signing onto your own iTunes account is not going to cause you issues. If you sign onto iTunes and it guides you through changing your Apple ID, then it is doing as the email has indicated.

     

    Cheers,

     

    GB

  • by drodgers106,

    drodgers106 drodgers106 Feb 19, 2015 7:38 PM in response to gail from maine
    Level 1 (0 points)
    Feb 19, 2015 7:38 PM in response to gail from maine

    Thanks Gail

     

    I did sign in but it didn't take me to anything to change my Apple ID. That's why I thought maybe it was not legit. I was a bit leery about clicking on the link.

  • by gail from maine,

    gail from maine gail from maine Feb 19, 2015 7:40 PM in response to drodgers106
    Level 7 (25,764 points)
    iCloud
    Feb 19, 2015 7:40 PM in response to drodgers106

    Yeah you don't want to change anything using a link. You can contact Apple Support to verify what you received:

     

    ACCOUNT SECURITY CONTACT NUMBERS

     

    Cheers,

     

    GB

  • by drodgers106,

    drodgers106 drodgers106 Feb 19, 2015 7:43 PM in response to gail from maine
    Level 1 (0 points)
    Feb 19, 2015 7:43 PM in response to gail from maine

    Sorry, I am not making sense I guess.

    I went directly to itunes and signed in but I was not directed to do anything to change my Apple ID.

    When I attempted to change it myself, it said I needed to use an email address to do so.

    I did just click on the link itself and it looks like info from Apple support telling me the same thing as the email.

  • by gail from maine,

    gail from maine gail from maine Feb 19, 2015 8:01 PM in response to drodgers106
    Level 7 (25,764 points)
    iCloud
    Feb 19, 2015 8:01 PM in response to drodgers106

    Right - I clicked on the link too, and it looks like a legitimate email. However, since it is not prompting you to change your ID as it indicated it would in the email, I would suggest you contact Apple Support at the link above to see what they can tell you.

     

    This is a user to user forum, so we are just users like you. Can't really tell you when the process will be put in place or why the email was sent before it was....

     

    Cheers,

     

    GB

  • by Poeatri,

    Poeatri Poeatri Feb 19, 2015 8:03 PM in response to drodgers106
    Level 1 (0 points)
    Feb 19, 2015 8:03 PM in response to drodgers106

    I have the same e-mail.

     

    When I first accessed iTunes it was back when it was partnered with AOL.  I used that account to buy music.  Later on, I got an iPad 2 and created an Apple account to dowload apps and I also bought music with the iPad account.  So the question I have, is it possible to merge the old AOL account into my newer Apple account to get the music purchases swapped into the Apple account?

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Feb 19, 2015 8:20 PM in response to Poeatri
    Level 9 (57,350 points)
    iPhone
    Feb 19, 2015 8:20 PM in response to Poeatri

    The link that appears in the copy in the OP does not go to an Apple site, it is something to the effect of newitunes.com, whereas the text tells you it is an Apple support document.

     

    However, if you take the text of the support document listed, I put it in my browser and it does lead to a legit Apple Support document about coverting. Convert your AOL Username to an Apple ID - Apple Support  Seems this needs to be done by March 31, 2015, as AOL will no longer allow users to use their AOL identification.

  • by drodgers106,

    drodgers106 drodgers106 Feb 19, 2015 8:27 PM in response to ChrisJ4203
    Level 1 (0 points)
    Feb 19, 2015 8:27 PM in response to ChrisJ4203

    Exactly Chris

    I checked the long headers of the email and it showed it coming from an apple email address. The IP address of this person showed this to be coming from Apple. The problem, and I suppose I will figure it out eventually, is that when I followed what was said to do....signing in to my account through itunes, it did not direct me to update my Apple ID like it said it would.

    I am going to attempt to do it manually I guess and see what happens. Since I have a yahoo email account, and you have to use an email account, I will just switch to that one and see what happens.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Feb 19, 2015 8:29 PM in response to drodgers106
    Level 9 (57,350 points)
    iPhone
    Feb 19, 2015 8:29 PM in response to drodgers106

    Good luck. I remember some time back when we had to convert our Apple ID from just a plain name, etc. to an email address I was part of that one.

  • by peasnrice912,

    peasnrice912 peasnrice912 Feb 19, 2015 10:08 PM in response to Poeatri
    Level 1 (0 points)
    Feb 19, 2015 10:08 PM in response to Poeatri

    I'm curious to know how this will work as well.

     

    What happens if you were using your AOL account only for the app store and music... but you created an apple id for icloud, etc?

     

    do you still have to create a "new" apple id?

     

    in the past, they were not able to combine accounts. I wonder if they have come up with a solution by now.

  • by peasnrice912,

    peasnrice912 peasnrice912 Feb 19, 2015 10:11 PM in response to drodgers106
    Level 1 (0 points)
    Feb 19, 2015 10:11 PM in response to drodgers106

    If you go to the "store" menu in iTunes and then go to account, it will ask for your password.

     

    After you enter your password, it directs you to the steps to replace your AOL account with an Apple ID.

  • by drodgers106,

    drodgers106 drodgers106 Feb 19, 2015 10:29 PM in response to peasnrice912
    Level 1 (0 points)
    Feb 19, 2015 10:29 PM in response to peasnrice912

    Thanks for the reply but I did exactly that and it did not direct me to anything, this is why I started this post to begin with.

    No biggie, I changed everything manually....It's all good now...:-)

  • by 9sammyg,

    9sammyg 9sammyg Feb 19, 2015 11:25 PM in response to Poeatri
    Level 1 (0 points)
    Feb 19, 2015 11:25 PM in response to Poeatri

    Hi.  Please let me know what you find out...I'm in the same boat.

  • by Puzzled_Fruit,

    Puzzled_Fruit Puzzled_Fruit Feb 20, 2015 3:52 AM in response to drodgers106
    Level 1 (0 points)
    Feb 20, 2015 3:52 AM in response to drodgers106

    I use my full aol email address as my username (the shorter AOL screen name doesn't seem to work). Is that going to remain ok?

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