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no service

hi

my phone comes up with a no service message on a vodacom network

it works on a cellc network


i have restored restarted been to the carrier istore

the phone is unlocked


unfortunately the problem is not fixed


please assist

iPhone 6, Other OS

Posted on Feb 19, 2015 9:18 PM

Reply
4 replies

Feb 19, 2015 10:39 PM in response to any1786

Did you try all of these steps?

If you're in your carrier's coverage area

Follow these steps, testing after each.

  1. Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
  2. Restart your device.
  3. Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
  4. Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
  5. Update your iPhone to the latest version of iOS.
  6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
  7. Contact your carrier to check for any network or account issues.
  8. Restore your iPhone.

copied from If you see No Service in the status bar of your iPhone or iPad - Apple Support

no service

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